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Other Versions of Rakuten Viber Messenger

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Frequently Asked Question

1

Can I submit suggestions or feedback to Rakuten Viber Messenger?

Yes, users can submit suggestions or feedback through the app's support section or by visiting the official Viber website.

2

Does Rakuten Viber Messenger collect my personal data?

Rakuten Viber Messenger collects some personal data to provide its services, but it emphasizes user privacy and does not sell personal information to third parties.

3

Does Rakuten Viber Messenger support offline use?

Rakuten Viber Messenger requires an internet connection to function; therefore, it does not support offline use for sending messages or making calls.

4

How do I cancel my Rakuten Viber Messenger subscription?

Users can cancel their subscription to any paid features through the app settings or the app store where they originally subscribed.

5

How much does a subscription to Rakuten Viber Messenger cost?

Rakuten Viber Messenger offers some paid features, such as Viber Out, which allows users to call non-Viber numbers for a fee; the costs vary based on usage and destination.

Rakuten Viber Messenger

1

Can I activate my Viber account without a phone number?

No, you need a valid phone number to activate your Viber account. It verifies your identity and connects you with your contacts.

2

Can I log in to Viber on multiple devices?

Yes, you can log in on multiple devices, but you can only use one device at a time for calls and messages. Just enter your phone number to log in.

3

How can I check the status of my customer service request?

You can check the status of your request by following up in the app under Settings > Help > My Requests. Customer service will update you there.

4

How can I reach customer service if I have issues logging in?

You can contact customer service through the Viber app by going to Settings > Help > Contact Us. They'll assist you with your login issues.

5

How do I contact customer service for account activation issues?

You can reach customer service within the app by going to Settings > Help > Contact Us. They can help with any activation problems you may have.

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