TownSq
4.2 
Category: Communication
Price: free
Age Rating: Teen
Rating: 4.2
Available on: /
Updated on: Jun 27, 2026
TownSq Community fosters a vibrant atmosphere by connecting residents through discussion forums and event calendars. Users can easily share ideas, organize gatherings, and stay updated on neighborhood happenings, creating a sense of belonging and active participation within the community.
TownSq Community provides residents with easy access to important documents such as community guidelines, bylaws, and meeting minutes. This centralized document hub ensures that all residents are informed and can refer back to essential information whenever needed, promoting transparency and trust.
With TownSq Community, submitting maintenance requests is a breeze. Residents can report issues directly through the app, track the status of their requests, and communicate with property management, ensuring that concerns are addressed promptly and efficiently, enhancing overall satisfaction.
Managing community fees and payments has never been easier with TownSq Community. The app allows residents to view their account balances, make secure payments, and set up recurring billing, streamlining financial interactions and eliminating the hassle of traditional payment methods.
Enhances communication between residents and management for better engagement. Streamlines community events and activities organization for increased participation. Facilitates easy access to community resources and important documents. Promotes safety through quick reporting of issues and concerns by residents. Encourages collaboration among neighbors, fostering a stronger community spirit. 
Limited customization options can hinder community-specific branding efforts. User interface may feel outdated compared to modern platforms. Customer support response times can be slower than expected, impacting user experience. TownSq Community serves as a versatile platform designed for residents of communities and homeowners associations (HOAs). It is particularly beneficial in scenarios where communication and organization are key. For instance, users can utilize the app to stay updated on community events, board meetings, and announcements. Residents can easily access important documents such as bylaws or financial reports, fostering transparency within the community. Additionally, the app allows for the creation of sub-groups, enabling residents to connect over shared interests or concerns. This feature is especially advantageous during community improvement projects or neighborhood watch initiatives, as it streamlines communication and collaboration among residents.
The user experience of TownSq Community is largely positive, with an intuitive interface that makes navigation seamless. Upon logging in, users are greeted with a clean dashboard that provides quick access to essential features. The app allows easy posting of announcements, sharing of community news, and the ability to create polls for resident feedback. Users appreciate the notification system that keeps them informed about updates without overwhelming them. The messaging feature also stands out, enabling direct communication between residents and board members, which enhances community engagement. While some users have reported occasional technical glitches, the overall functionality remains strong, making it a preferred choice for many communities seeking better communication.
TownSq Community operates on a subscription-based pricing model, which varies depending on the size of the community and the features selected. For smaller communities, the pricing is relatively affordable, making it accessible for associations that may have budget constraints. Larger communities may incur higher costs, but the value provided through enhanced communication and management tools often justifies the investment. The app typically offers a free trial period, allowing potential users to explore its features before committing to a subscription. This pricing structure is competitive, especially when compared to traditional communication methods that can be costly in terms of time and resources.
The developers of TownSq Community are committed to continuous improvement, regularly releasing updates that enhance functionality and address user feedback. These updates often include new features, bug fixes, and performance enhancements, ensuring that the app remains relevant and user-friendly. Customer support is readily available through various channels, including email and in-app chat, which users find helpful for resolving issues promptly. The active community forum further supports users, allowing them to share tips and experiences. Overall, TownSq Community excels in providing timely updates and robust support, ensuring a positive experience for residents and community managers alike.
Security & Privacy Review
Google Play 
App Store 
This app is terrible. I use it because I have to in order to pay my dues but it doesn't even do that now. For a long time, every time I pay my dues it would give an error then I had to watch my email to see if it actually went through or not. Today it's still giving the error and it seems like the payment isn't going through. Or I've paid my dues 4 times. Who knows? Since this app never works right. -Now 3 days later it won't even load the payment area for me to attempt to make a payment again.
This app doesn't allow responding to messages, so it's useless for communicating with the property management company and the HOA. The app glitches and has errors when trying to delete messages. It also glitches and doesn't send notifications when payments aren't processed. I don't know if the payments not processing is a function of the app, but it should at least send a notification when a payment is due and isn't charged.
In the past, every time I make a payment, I get an error message but generally get an email saying that the payment went through. However, this month, I've tried making a payment 3 times now (once about a week ago, and twice in the last hour), and I haven't received an error message OR an email confirming my payment. My HOA is incredibly fascistic/draconian when it comes to anything going against HOA requirements/guidelines. I don't want a late fee or a warning. This is awful.
It's an OK app to use, but I would like to be able to pick the time instead of picking blocks of time for reservations. Even if it could be set to 1, 2, or 3 hours etc. it is not user-friendly for this option. It's only on the back end for the person who sets up the blocks of time to set. it and I don't like it because it sends an email to everybody on the list for each block of time that is taken. So, set beginning/ending time in hopes people know in between times are taken. Poor setup.
Poorly developes app. It definitely wasn't developed with user experience in mind. Also the fees added through TownSq make it pointless to submit payments through the app when I can use bill pay through my bank with no charges. I'm not impressed at all. When events are created, the app should allow you to either copy the text or export event to calendar so that we can add it to our personal calendar. Docs are posted as alerts, but then become hard to find and confusing. Just add a doc library
Review Source: Google Play store public user reviews.
Yes, users are encouraged to submit suggestions or feedback through the app's feedback feature or by contacting customer support, as the team values input for future improvements.
Yes, TownSq Community collects personal data to create user accounts and enhance the functionality of the app, but it adheres to privacy policies to protect user information.
TownSq Community requires an internet connection for most of its functionalities, but certain features may be available offline depending on the device and previous usage.
Users can cancel their TownSq Community subscription through their account settings in the app or by contacting customer support for assistance.
The cost of a subscription to TownSq Community can vary based on the community and specific services offered; users should check within the app for detailed pricing information.
Yes, you can activate your account by entering your customer number during the registration process in the app.
Currently, TownSq requires a dedicated email and password to log in. Social media logins are not supported at this time.
After signing up, check your email for an activation link. Click it to activate your account and log in.
You can reach our customer service team via the help section in the app or by emailing support
To log in, open the app, enter your email and password, and click 'Log In.' If you encounter issues, reset your password.
Hello, community!As part of this update, we have made a number of improvements and adjustments across the platform.We hope you continue to enjoy TownSq Community!
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