Advanced Technologies Group, LLC
3.7 
Category: Communication
Price: free
Age Rating: Everyone
Rating: 3.7
Available on: /
Updated on: Jan 27, 2026
CorrLinks offers comprehensive account management tools that allow users to manage their settings, message history, and balance seamlessly. This ensures that users can easily keep track of their communications and stay organized, enhancing the overall user experience.
With CorrLinks, users receive instant notifications whenever they receive a new message. This feature helps family and friends stay connected and informed, ensuring that no important communication is missed, and fostering stronger relationships despite physical barriers.
CorrLinks provides a secure platform for inmates and their loved ones to communicate through messaging. This feature ensures that all messages are monitored and compliant with correctional facility regulations, allowing for safe and reliable communication without compromising security.
The app boasts a user-friendly interface that makes navigating the platform a breeze. Whether you are sending a message or managing your account, the intuitive design ensures that users of all ages can connect easily, making communication more accessible.
Enhances communication between inmates and their loved ones. Provides a secure and monitored environment for video calls. Reduces travel costs and time for families visiting inmates. Offers flexible scheduling to accommodate different time zones. Improves emotional support and connection during incarceration. 
Limited video quality can hinder effective communication. High costs may restrict access for some users. Scheduling conflicts can reduce availability for important conversations. CorrLinks is primarily designed to facilitate communication between incarcerated individuals and their loved ones outside of prison walls. This app is particularly useful for families and friends who want to maintain connections with those who are serving time. Whether it’s sending messages, sharing photos, or receiving updates, CorrLinks provides a platform that mirrors traditional communication methods while adapting to the unique circumstances of prison life. It is also utilized by correctional facilities to manage and monitor communications, ensuring that interactions remain secure and compliant with regulations. This makes it a vital tool for families seeking to stay engaged with their loved ones during challenging times.
The user experience on CorrLinks is generally straightforward and user-friendly. After creating an account and linking with an inmate, users can easily navigate through the app’s interface to send and receive messages. The design is clean, making it easy for users of varying tech-savviness to adapt quickly. Notifications for new messages are timely, ensuring that communication feels immediate, which is crucial for maintaining relationships. However, some users have reported occasional technical glitches, such as slow loading times or difficulty in accessing certain features. Despite these minor inconveniences, the overall experience remains positive, particularly for those who value the ability to communicate with their loved ones regularly.
CorrLinks operates on a pay-per-use basis, which means users are charged for each message sent or received. This pricing model can be a double-edged sword; while it allows for flexibility, the costs can add up, especially for users who wish to communicate frequently. Many users appreciate the transparency in pricing, as there are no hidden fees, but some have expressed a desire for subscription options or bulk messaging packages that could provide better value for avid communicators. Families on a budget should be mindful of how often they use the app to avoid unexpected charges.
CorrLinks is committed to improving its services, with regular updates aimed at enhancing functionality and user experience. The development team actively listens to user feedback, addressing common concerns and implementing new features based on suggestions. Customer support is available via email, providing assistance for issues ranging from account setup to technical difficulties. While response times can vary, many users have found the support team to be helpful and responsive. Overall, the combination of regular updates and customer support ensures that users feel valued and have the resources they need to navigate the app effectively.
Security & Privacy Review
UPDATE: I was contacted and the problem has been solved! I am able to open the app, log in, and sync! Thank you! I have been having issues with logging in. I can login fine on my laptop but the app just keeps telling me that I have invalid credentials. I have done everything to try and resolve the issue with no assistance. Paying for the premium account is a waste if you can't even use the one feature you need!
It's worked fine for a year or so, but today it says "Unable to sync. Syncing requires an active Premier Corrlinks account". I clicked on "learn more", but it doesn't do anything. I thought I did have the PremierAccount. How do I fix this? I've updated the app and restarted my phone. If the developer will fix this, I'll add more stars to the review. Any help would be appreciated.
It's great to be able to email loved ones who are locked up, however it should be noted that there's a delay in receipt. Perhaps its cause they have to monitor and read messages, I don't know, but its still faster than postal mail. What I dislike, is the app failing to sync for the past month after renewing Premium service. I tried logging off and uninstalling and still it won't load messages. I have to access my account from another phone or laptop to retrieve messages. Need an update to fix!
I have a premier account and currently have 2 inmates on my contact list. I received a request from another inmate (third contact) but I cant find a place to accept him and add to my contact list. I have sent 2 requests for assistance but still no answer. Also, I frequently get messages saying "unable to sync with server at this time". Really disappointed.
I love using the app vs. the website. Recently ran into some issues, but customer support was able to correspond in a timely matter and help me fix the major issue quick. By rebooting my device, and then deleting and reinstalling the CorrLinks mobile app. The sync error was immediately corrected. I also had to delete my device from the website (under manage account, manage devices.. because each time you login to the app. it counts as 1 device being used, there are only 3 devices allowed).
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support section or by contacting customer service directly.
Yes, CorrLinks Video collects certain personal data to facilitate video visits and maintain account security, but it adheres to privacy regulations.
No, CorrLinks Video requires an active internet connection to function, and offline use is not supported.
You can cancel your CorrLinks Video subscription through your account settings within the app or by contacting customer support.
Subscription costs for CorrLinks Video vary based on the type of service chosen, typically starting at a monthly fee for video visit access.
Yes, you can change your email address in the account settings once logged in to your CorrLinks account.
Yes, you need to activate your account through the email link sent after registration. Follow the instructions in that email.
You can reach CorrLinks customer service by visiting their website and using the contact form or calling their support number provided there.
To log in, open the app, enter your username and password, then tap the login button.
To reset your password, go to the login page, click on “Forgot Password,” and follow the prompts to receive a reset email.
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