Other Versions of UniFi

UniFi does not offer a free trial or free version of the software itself, but many of its devices can be purchased with a one-time cost, and you can use the application for free to manage those devices.

While an internet connection is not strictly necessary to manage your local UniFi network, some features, such as remote access and cloud-based management, do require an internet connection.

You can contact UniFi support through their official support portal, where you can submit tickets, access knowledge base articles, and provide feedback. Additionally, community forums are available for user discussions and support.

You can manage or cancel your UniFi subscription through your account dashboard on the UniFi website. Specific instructions are provided in the account settings section.

If required, simply download the app, create an account, and follow the on-screen instructions to activate it using your UniFi device details.

You can find your customer number in the account settings of the UniFi app under "Profile" or on your purchase receipt.

Open the app and enter your username and password associated with your UniFi account. If you don’t have an account, create one by following the prompts.