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Other Versions of My BT

My BT

My BT

Verified App

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Frequently Asked Question

1

Does My BT collect my personal data?

Yes, My BT collects personal data to manage your account and provide services, but it adheres to privacy regulations and policies to protect your information.

2

Does My BT offer a free trial or free version?

My BT is free to download and use, and does not require a subscription to access its basic features.

3

Does My BT require an internet connection?

Yes, My BT requires an internet connection to access your account and use its features.

4

How can I contact support or send feedback for My BT?

You can contact support through the app's help section, visit the BT website, or reach out via their social media channels for feedback and assistance.

5

How do I manage or cancel my My BT subscription?

Since My BT itself does not have a subscription, you can manage or cancel your BT services directly through the app or by contacting BT customer support.

My BT

1

Can I manage my services through the My BT app?

Yes, you can manage all your services, including broadband and TV, from the app's main menu.

2

Can I reset my password through the My BT app?

Yes, tap on 'Forgot Password?' at the login screen to reset it via email.

3

How can I contact customer service through the My BT app?

Tap on the 'Help' section in the app to access customer service options, including live chat and FAQs.

4

How can I view my usage data in the My BT app?

Log in and select 'Usage' from the main menu to see your data details.

5

How do I activate my My BT app account?

Download the app, then follow the on-screen instructions to enter your BT ID and complete the activation process.

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