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Other Versions of Loom

Loom

Loom

Verified App

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Frequently Asked Question

1

Can I submit suggestions or feedback to Loom?

Yes, Loom encourages users to submit suggestions or feedback through their support channels or community forums to help improve the app.

2

Does Loom collect my personal data?

Yes, Loom collects certain personal data to provide its services, such as email addresses and usage data, but it adheres to privacy policies to protect user information.

3

Does Loom support offline use?

Loom requires an internet connection for most of its features; however, users can record videos offline on the desktop app, which will upload once reconnected to the internet.

4

How do I cancel my Loom subscription?

Users can cancel their Loom subscription through their account settings on the Loom website or app by following the cancellation process outlined in the billing section.

5

How much does a subscription to Loom cost?

Loom's subscription plans vary in price, starting from a basic plan at a monthly fee, with higher tiers offering more features at increased costs.

Loom

1

Can I change my customer number on Loom?

Unfortunately, customer numbers cannot be changed. If you have further questions, please reach out to customer service for more information.

2

How can I log in if I've forgotten my password?

Click on the "Forgot password?" link on the login page to receive a reset link via email. Follow the instructions to log in.

3

How do I activate my Loom account after signing up?

After signing up, check your email for an activation link. Click on it to activate your account. If you don't see the email, check your spam folder.

4

How do I contact customer service for help with my Loom account?

You can reach our customer service through the help center on our website or by emailing support

5

How do I update my customer information on Loom?

You can update your customer information by logging into your account and going to the settings section. If you need help, contact customer service.

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