Secure Folder does not collect personal data from users. It is designed to keep your information secure and private, with encryption protecting your files and apps. Samsung's privacy policy outlines the data practices related to the app.
Secure Folder is available for free on supported Samsung devices and does not require a subscription or trial period to use its features.
No, Secure Folder does not require an internet connection to function. Once set up, you can access your securely stored data offline. However, internet access may be needed for initial setup or updates.
You can contact Samsung support for assistance with Secure Folder through the Samsung Members app, their official website, or by calling their customer service. Feedback can also be submitted through the app itself or via their support channels.
Since Secure Folder does not require a subscription, there is no cancellation process. Users can simply uninstall the app or deactivate the Secure Folder feature through their device settings if they no longer wish to use it.
To activate, go to Settings > Biometrics and security > Secure Folder, then follow the prompts to set it up.
You can reach customer service through the app's settings or the official website. Look for the 'Help' or 'Support' section.
The customer service number is typically listed in the app’s help section or the official website under 'Contact Us.'
Open the app and enter your credentials, usually your Samsung account details, to log in.