You are going to be redirected to the official website to finish the download when you click these buttons above.
Roborock may collect certain personal data to enhance user experience, but it adheres to privacy regulations and has measures in place to protect user information.
Roborock does not offer a free trial or free version, as the app is designed to work seamlessly with Roborock devices without additional subscription fees.
Yes, Roborock requires an internet connection for initial setup and to access features like remote control and real-time monitoring of your vacuum cleaner.
You can contact Roborock support through the app, their official website, or via email; they also provide a user feedback option within the app.
Since Roborock does not have a subscription model, there is no need to manage or cancel a subscription. Users can simply use the app as needed.
Yes, you need to activate your Roborock vacuum by connecting it to the app. Follow the in-app instructions to complete the activation process.
You can reach customer service through the app by going to Settings > Help & Feedback > Contact Us. Alternatively, visit the Roborock website for support options.
Open the app and tap "Log In." Enter your email and password, or use a third-party account like Google or Facebook to sign in.
The customer service number varies by region. Please check the Roborock website for the correct number for your area.