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WiZ (legacy)
Verified App 
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Frequently Asked Question
1
Can I submit suggestions or feedback to WiZ (legacy)?
Yes, users can submit suggestions or feedback through the app's support feature or by contacting the WiZ customer service team.
2
Does WiZ (legacy) collect my personal data?
Yes, WiZ (legacy) may collect certain personal data to enhance user experience and improve services, but it adheres to privacy regulations.
3
Does WiZ (legacy) support offline use?
WiZ (legacy) requires an internet connection for most features, but some basic functions may be accessible offline depending on the device setup.
4
How do I cancel my WiZ (legacy) subscription?
You can cancel your WiZ (legacy) subscription through the app settings or the app store where you initially subscribed, following the cancellation instructions provided.
5
How much does a subscription to WiZ (legacy) cost?
The subscription to WiZ (legacy) typically costs a monthly fee, but specific pricing may vary based on region and any ongoing promotions.
WiZ (legacy)
1
Can Customer Service help me if my account activation link isn’t working?
Yes, Customer Service can assist you with activation issues. Please have your Customer Number handy when you call or message them.
2
Can I activate my account without a Customer Number?
No, you need your Customer Number to activate your account. If you’ve lost it, please contact Customer Service for help.
3
How can I contact Customer Service if I have issues logging in?
You can reach Customer Service through the support section on our website or by calling our hotline for immediate assistance.
4
How do I find my Customer Number?
Your Customer Number is typically included in your welcome email or account confirmation. If you can’t find it, contact Customer Service.
5
Is there a limit to how many times I can try logging in?
There is a limit for security reasons. If you exceed it, your account may be temporarily locked. Contact Customer Service for assistance.
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