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Other Versions of myGov

myGov

myGov

Verified App

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Frequently Asked Question

1

Does myGov collect my personal data?

Yes, myGov collects personal data to provide its services, but it is committed to protecting your privacy and handling your information in accordance with Australian privacy laws.

2

Does myGov offer a free trial or free version?

myGov is a free service provided by the Australian Government, and there are no subscription fees or trials associated with it.

3

Does myGov require an internet connection?

Yes, myGov requires an internet connection to access its services and features.

4

How can I contact support or send feedback for myGov?

You can contact myGov support through their website or by calling the relevant government agency associated with your inquiry for assistance or to provide feedback.

5

How do I manage or cancel my myGov subscription?

As myGov does not have a subscription model, there is no need to manage or cancel a subscription. You can simply stop using the service at any time.

myGov

1

How can I find my customer number for myGov?

Your customer number is usually found on correspondence from services linked to your myGov account, like Centrelink or the ATO.

2

How do I activate my myGov account?

To activate your myGov account, visit the myGov website, click on 'Create an account', and follow the step-by-step instructions, including verifying your identity.

3

How do I contact customer service for the myGov app?

You can contact myGov customer service by visiting the myGov website and using the contact options available, including phone and online support.

4

How do I log in to the myGov app?

To log in, open the app, enter your email or username and password, then follow the prompts for two-factor authentication if enabled.

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