Resideo Technologies, Inc.
3.2 
Category: Lifestyle
Price: free
Age Rating: Everyone
Rating: 3.2
Available on: /
Updated on: Jun 19, 2026
Stay informed with real-time alerts that notify you of important events occurring in your home. Whether it's a triggered alarm, a door opening, or unusual activity detected, you receive instant notifications, ensuring you are always in the loop and can respond promptly to any situation.
With Total Connect 2.0, you can monitor and manage your home security system from anywhere in the world. Whether you’re at work or on vacation, having remote access to your system provides peace of mind and allows you to check in on your home whenever you need to.
Total Connect 2.0 allows users to seamlessly control their smart home devices from a single intuitive interface. Whether you need to adjust your thermostat, check security cameras, or turn on lights, everything is just a tap away, making home management more convenient than ever.
The app features a user-friendly interface designed for ease of use, making it accessible for everyone. Navigating through various functions is simple and straightforward, allowing users of all tech levels to manage their home security efficiently without any hassle.
Remote access to your security system anytime, anywhere User-friendly interface for easy navigation and control Real-time alerts keep you informed of events Customizable settings for tailored security management Integrates seamlessly with smart home devices 
User interface can be confusing for new users Limited compatibility with some older devices Requires stable internet for effective use Occasional connectivity issues disrupt functionality Total Connect 2.0 is a versatile app designed primarily for controlling security systems and home automation devices. Users can manage their home security from virtually anywhere, making it ideal for busy professionals or travelers. The app allows you to monitor live video feeds from security cameras, receive real-time alerts for any suspicious activity, and even control smart home devices like lights and thermostats. Whether you are at work, on vacation, or simply running errands, Total Connect 2.0 ensures that your home remains secure and energy-efficient. Families can also benefit from the app, as it enables parents to monitor their children’s activities and ensure they are safe at home. Additionally, the app is useful for small business owners who want to keep an eye on their establishments remotely.
The user experience of Total Connect 2.0 is largely positive, thanks to its intuitive interface and seamless functionality. The app is designed to be user-friendly, allowing both tech-savvy individuals and those less familiar with technology to navigate it easily. Upon logging in, users are greeted with a clean dashboard that provides quick access to all features. The live video streaming is smooth, and the alerts are timely, ensuring users can respond to incidents effectively. One of the standout features is the ability to create custom settings and schedules for home devices, which enhances convenience and security. However, some users have reported occasional connectivity issues, particularly when using older devices, but these instances seem to be the exception rather than the rule.
Total Connect 2.0 offers a subscription-based pricing model, which provides users with different tiers based on the number of devices they wish to control. The basic plan is reasonably priced, making it accessible for most users, while premium plans offer additional features like cloud storage for video recordings and advanced analytics. While some may find the ongoing costs a bit high, the peace of mind and convenience provided by the app justify the expense for many users. Additionally, there’s often a trial period available, allowing prospective customers to explore the app's features without commitment.
Total Connect 2.0 is regularly updated to enhance performance and security, showing the developers' commitment to improving the user experience. Users can expect new features and enhancements rolled out consistently, along with bug fixes that address any reported issues. Customer support is generally responsive, with multiple channels available, including live chat, email, and phone support. The comprehensive online help center offers FAQs and troubleshooting tips, which can be beneficial for users seeking quick solutions. Overall, the combination of regular updates and accessible support makes Total Connect 2.0 a reliable choice for home security and automation.
Security & Privacy Review
The app is AWFUL! Constant issues with connecting to the security panel to bypass zones. I tried over 650 times (not a misprint or exaggeration) to connect to the panel and still not successful. I cleared the cache and data, as well as uninstalling and reinstalling the app to no avail. If I could give it zero stars I would. The WORST app ever!!!
The app is a buggy mess. It is slow and the majority of the time it fails to read data from the alarm panel. And I've used it with MANY different alarm panels, different models and different Internet connections (Cellular, WiFi, Ethernet), different installation locations, so it isn't an issue with the panel. It is an issue with the app or the online services. Plus the app is constantly begging me to opt-in to marketing emails when I am just trying to arm/disarm.
it's 2026 and they still don't have dark mode. I use this app because I have to, not that I want to. UI is buggy and telemetry is subpar (don't tell me you can't connect and try again, tell me what is wrong), inconsistent on being able to turn on/off my alarm and STOP ASKING ME IF I WANT TO USE VOICE CONTROL, I've closed that interface hundreds of times now, it should remember. This is lazy app development at its best, incompetence at its worst.
The app says I have 3 alarms. one for smoke detectors, one for a back door and another for a motion detector, none of which appear on the alarm panel. The app also says there's a communication failure between my phone and the panel, although I can make changes from my phone and hear them beep on the panel. I can also open the panel from my phone and it shows connected and I can make changes. This app used to be fine but sucks now
This app sucks. Has relatively frequent connection issues. Instead of logging in automatically, it often redirects to the login screen and then asks me the same stupid voice control prompts that I have denied no less than 40 times now. I DO NOT WANT YOUR IDIOTIC VOICE CONTROL!!! STOP F-ING ASKING ME!!! and now I currently cannot access my system because it says I need to update the app, but the Play Store says the app is up to date. Incompetent development at best. Wish there was another option.
Review Source: Google Play store public user reviews.
Total Connect 2.0 may collect personal data to facilitate its services, but it adheres to privacy policies that outline how data is used and protected.
Total Connect 2.0 typically does not offer a free version, but you may be able to access a free trial depending on the specific equipment and subscription plan you choose.
Yes, Total Connect 2.0 requires an internet connection to function, as it relies on cloud services to communicate with your security system and provide real-time updates.
You can contact support for Total Connect 2.0 through the app, website, or customer service hotline, and feedback can usually be submitted via the app or through customer support channels.
You can manage or cancel your Total Connect 2.0 subscription through the app or the website, typically in the account settings section, where you can find options to modify your plan.
No, Total Connect 2.0 generally requires a subscription for access to its full features; check with your service provider for details.
You can reach customer service by calling the support number provided on the Total Connect 2.0 website or within the app.
To activate your account, you typically need to follow the activation link sent to your email after initial setup or contact your service provider for assistance.
To log in, enter your user ID and password on the app's homepage. If you don't have an account, you may need to register first.
If you can't log in, ensure your credentials are correct, check your internet connection, or reset your password. If problems persist, contact customer support.
• Renamed “Clear Alarm” button to “Disarm & Clear” to clarify system actions. • The video clips exported from SD card storage are renamed to “Custom Clips”.• Enhanced permission settings by adding audio access restrictions for standard users. • Bugfixes and Performance Improvements.
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