RE/MAX LLC
3.6 
Category: Lifestyle
Price: Free
Age Rating: /
Rating: 3.6
Available on: /
Updated on: Jun 18, 2026
JustAnswer connects you with verified experts around the clock, ensuring that help is available whenever you need it. Whether it's a late-night car question or a weekend home repair dilemma, you can get reliable advice and solutions at any hour of the day or night.
From legal and medical inquiries to pet care and tech support, JustAnswer covers a wide range of subjects. This breadth of expertise means you can find answers to almost any question, making it a versatile resource for users in various situations.
When you ask a question on JustAnswer, you're not just getting generic answers; you're receiving tailored advice based on your unique situation. This personalized approach helps ensure that the recommendations you receive are relevant and actionable, enhancing your overall experience.
Navigating JustAnswer is a breeze, thanks to its intuitive design that allows you to quickly submit questions and find the right experts. With easy-to-use features and a straightforward layout, you'll spend less time searching and more time getting the help you need.
Get expert answers anytime, day or night. Access a wide range of knowledgeable professionals. Receive personalized assistance tailored to your needs. Save time with quick responses to your queries. Enjoy peace of mind with reliable support available. 
Limited depth in answers provided Higher costs for some experts Variable quality of responses Potential for long wait times JustAnswer is designed to provide users with immediate access to expert advice across a variety of fields, making it a versatile tool for those in need of quick information or assistance. Whether you're dealing with a pet emergency, needing legal advice, or looking for technical support for your gadgets, JustAnswer connects you with professionals who can address your questions in real-time. Users can leverage this app for scenarios such as diagnosing a pet's illness, troubleshooting home appliances, or getting guidance on legal matters. This makes it particularly useful for individuals who may not have the time or resources to consult a specialist in person. Furthermore, the app is available 24/7, which is a significant advantage for urgent issues that require immediate attention.
The user experience on JustAnswer is generally smooth and intuitive. Upon launching the app, users are greeted with a simple interface that allows them to select from various categories, including veterinary, medical, legal, and automotive help. The search functionality is user-friendly, enabling individuals to pose questions easily and receive prompt responses from verified experts. The ability to engage in live chat or get answers via email enhances the interaction, making the experience feel personalized. Many users appreciate the convenience of having an expert at their fingertips, and the app’s design contributes to a hassle-free experience. However, some users have reported occasional delays in receiving responses, which can be frustrating during urgent situations.
JustAnswer operates on a subscription-based pricing model, which can be a point of contention for some users. While the initial consultation may be offered at a reduced rate or even for free, ongoing access to experts typically requires a monthly fee. This pricing structure allows users unlimited questions during their subscription period, which can be cost-effective for those who frequently seek advice. However, the pricing can become expensive for casual users who may only need assistance occasionally. It’s essential for potential users to weigh the frequency of their inquiries against the subscription cost to determine if it offers good value for their needs.
JustAnswer's commitment to continuous improvement is evident in the regular updates that enhance app functionality and user experience. These updates often include new features, improved navigation, and bug fixes that ensure the app runs smoothly. Customer support is readily available through the app, with options for live chat and email. Most users report positive experiences when seeking assistance, highlighting the responsiveness of the support team. This level of support, combined with regular updates, reflects the company’s dedication to providing a reliable platform for users seeking expert advice. Overall, JustAnswer is a solid resource for those requiring immediate assistance across various domains.
Security & Privacy Review
Google Play 
App Store 
I received excellent legal advice fast, but the payment process was a bit deceptive. I clearly signed up for one question answered which was $5. After it was over a $5 and a $51 charge showed up. Went back to my account page and I've been signed up for the unlimited questions automatically billed each month for $51. It's possible I missed some small print but I read everything before using my card. After contacting them they politely stated a credit would be applied. I hope so
Do NOT give them your credit card! I too felt the upfront fee was deceptive, but I dealt with it. I tried to use the service as much as I could to get my monies worth, but after a few days I canceled. if the story ended there this might be a 3 star review. I canceled May 20 and got a text and emailing confirming. ao imagine my surprise when my card was charged again on June 17th! An hour later and they still refused to refund me and I had to call and cancel my card.
Should have read more reviews. My fault for that. But the shady marketing is on them. I joined with the $5 join fee and understood there was a monthly charge after the trial. They charged the $5 join fee and $46 membership fee within an hour of each other. When I reached out to rectify this, I was sent a link to the checkout page that shows the fine print at the bottom that says it will be charged at the same time. Even the wording of that is misleading though. Anyway, steer clear.
Deceiving, not what the cover seems to be at first look. You don't see anything that gives you a price upfront which is not alright in 'my opinion', and only mine. Why is there not a price associated with the provided and given advice by these professionals? Are people to assume that among somany other free apps provided that this one is going to cost a nominal monthly fee without ever giving a heads up that there might even be one or what? Maybe it's easier to not give them a choice!?!
The appraisers are fantastic and very helpful. The company is absolutely terrible. Their customer service reps hangout up or end chats when they don't know how to help. The website says unlimited questions but it's really like 17 in a month. If you use the services too much they banned your account and are a nightmare to get it set up again. If there was another option, I'd leave this company.
Review Source: Google Play store public user reviews.
JustAnswer collects personal data to create user accounts and facilitate communication with experts, but it has strict privacy policies in place to protect your information.
JustAnswer typically offers a paid subscription model and may provide promotional trials or discounts, but it does not have a permanent free version available.
Yes, JustAnswer requires an internet connection to access the platform and interact with experts in real time.
You can contact JustAnswer's customer support through their website, where you can find options for live chat, email support, or submitting feedback directly through the platform.
You can manage or cancel your subscription by logging into your account settings on the JustAnswer platform and following the prompts for subscription management.
Log into your account, go to "Account Settings," and edit your information as needed. Be sure to save your changes.
If you've signed up, your account is activated automatically. If you need to verify your email, check your inbox for a confirmation link.
You can contact JustAnswer customer service by logging into your account and using the support chat feature or by calling their customer support number found on their website.
Your JustAnswer customer number is typically included in your account settings or confirmation emails. You can also reach out to customer service for assistance.
To log in, visit the JustAnswer website, click on the "Log In" button, and enter your email and password.
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