Hangzhou Dong Bin Information Technology Co., Ltd.
4.3 
Category: Lifestyle
Price: free
Age Rating: Everyone
Rating: 4.3
Available on: /
Updated on: Jun 23, 2026
The app offers flexible playback options that let you review recorded footage effortlessly. You can easily search for specific time frames or events, making it convenient to catch up on any missed incidents without sifting through hours of video.
DMSS supports multiple devices, allowing you to connect and manage various cameras from a single app. This multi-device capability ensures that you can keep tabs on all your security needs, whether at home, in the office, or at multiple locations.
DMSS allows users to monitor their security cameras in real-time, providing a seamless experience for keeping an eye on important areas. With intuitive navigation and quick access to live feeds, you can ensure peace of mind wherever you are, whether at home or on the go.
DMSS boasts a user-friendly interface that simplifies navigation and enhances the overall experience. Its clean design and intuitive controls make it accessible for users of all skill levels, ensuring that everyone can take full advantage of its powerful features with ease.
Streamlines decision-making processes efficiently Enhances collaboration across teams seamlessly Offers real-time data analytics for insights Improves project tracking and management capabilities Boosts productivity with automated workflows 
High initial setup costs can be prohibitive Requires specialized training for effective use Potential data security risks with sensitive information Limited flexibility in adapting to changing needs The DMSS app shines in a variety of application scenarios, making it a versatile tool for users ranging from home security enthusiasts to business owners. It is particularly beneficial for those who require remote access to their surveillance systems. Users can monitor live feeds from their cameras, review recorded footage, and receive alerts for any suspicious activity, all from the convenience of their mobile devices. This capability is invaluable for ensuring the safety of homes, retail stores, and offices. Additionally, DMSS supports multiple device connections, allowing users to manage various cameras and locations seamlessly. Whether you’re checking in on your property while on vacation or monitoring employees at a remote site, DMSS adapts to your needs with ease.
The user experience of DMSS is generally positive, owing to its intuitive interface and responsive design. Upon launching the app, users are greeted with an organized layout that makes navigation straightforward. The live view feature operates smoothly, with minimal lag, allowing users to keep an eye on their premises without interruptions. Notifications are timely and can be customized to suit individual preferences, enhancing the overall user satisfaction. Despite its strengths, some users have pointed out occasional connectivity issues, particularly when switching between Wi-Fi and mobile data. However, these incidents are infrequent and do not detract significantly from the app's usability. Overall, DMSS provides a reliable platform that caters well to both novice and advanced users.
DMSS operates on a freemium model, which allows users to access basic features without any upfront cost. For those seeking advanced functionalities or enhanced cloud storage options, DMSS offers various subscription plans that cater to different needs and budgets. These premium plans are competitively priced, making them accessible for both individual and business users. The pricing structure is transparent, with no hidden fees, and users can easily upgrade or downgrade their plans based on their changing requirements. This flexibility ensures that users can enjoy the features they need without breaking the bank.
DMSS is committed to providing continuous updates and support for its users. Regular updates are rolled out to enhance functionality, fix bugs, and introduce new features, ensuring that the app remains at the forefront of technology. Users can easily access the latest version through their app store. The support team is responsive, with multiple channels available for assistance, including email and live chat. Many users have reported positive experiences with customer service, noting that their inquiries are addressed promptly. Comprehensive FAQs and user guides are also accessible within the app, offering additional support for troubleshooting and feature utilization. This dedication to user support reinforces DMSS's reputation as a reliable surveillance solution.
Security & Privacy Review
Works well but I am not able to snooze notifications. For example, the Gardner is at my house for an hour and I cannot get this app to stop sending motion detection notifications for the next hour. The notification has the bell icon that android OS puts there. I snooze 2 hours but it does nothing and I have to deal with alarms for the next 2 hours.
The app does not display video most of the time. I consistently receive "click to reload video" errors when trying to view real-time video. I click (repeatedly) and it does not view the real-time video. Sometimes, if I'm lucky, rebooting the phone will fix the problem. The support is based on China and is non-existent.
Been using the app for over a year and it works great until today. A prompt comes up wanting me to read user agreement and privacy statement. I clicked the link for both and scroll to the bottom. Then go back to prompt and check the box. Nothing happens. The prompt screen will not close. I uninstalled and reinstalled but get the same results. Now I can't do anything with the app. I have an Android.
The latest update is a fantastic improvement overall but unfortunately lacks the option to rearrange the camera order. Even if you create a "Favorite" it still re-orders them regardless of name or order in which they were added. I've created a favorite, clicked on details, then clicked sort, rearranged them how I want, then click save. But unfortunately when you attempt to view your favorites, they are not in the order you saved them in.
This is not the app to get for residential security. It is not user friendly at all. The live viewing only works if you open the particular camera you want to view which it is supposed to live view all at the same time. It doesn't matter how many times I change the remote configurations, it's still pixilated at night. I can literally watch an animal walk through my front yard in real time and nothing shows up at the same exact time on live view. I highly do not recommend!
Review Source: Google Play store public user reviews.
DMSS may collect certain personal data to enhance user experience and improve services, but the specific data collected is outlined in the app's privacy policy.
DMSS typically offers a free version with limited features, and additional premium features may be available through subscription plans.
Yes, DMSS requires an internet connection to access remote monitoring features, although some functionalities may be available offline depending on the device setup.
You can contact DMSS support through the app's help section, via email, or through their official website for feedback or assistance with any issues.
You can manage or cancel your DMSS subscription through the app's settings or account management section, or by contacting customer support for assistance.
You can reach customer service through the app's support section or visit the official website for contact information.
To activate your account, follow the link sent to your email after registration and set up your password.
Open the app, enter your registered email and password, then tap 'Log In' to access your account.
The customer number can typically be found in the app's settings or on the official website under contact information.
Squashed bugs for better experience.
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