Brinker International
4.4 
Category: Lifestyle
Price: free
Age Rating: Everyone
Rating: 4.4
Available on: /
Updated on: Jun 22, 2026
Chilis offers a user-friendly digital menu that allows you to browse through a wide variety of mouth-watering dishes and drinks right from your device. This feature makes ordering easier by providing detailed descriptions and customizable options for each item, ensuring you can make the perfect choice for your meal.
Chilis values customer experience and encourages feedback through its interactive system. This feature allows patrons to share their dining experiences directly, helping the restaurant continuously improve its offerings and maintain high satisfaction levels.
With Chilis' loyalty rewards program, every meal brings you closer to exciting rewards. Customers can earn points for every dollar spent, which can be redeemed for free food or exclusive offers, making dining out even more rewarding and enjoyable.
Chilis makes it simple to satisfy your cravings with its seamless online ordering system. Whether you're dining in or taking out, you can easily place your order ahead of time, ensuring your meal is ready when you arrive or delivered right to your door.
Deliciously bold flavors enhance every dining experience Wide variety of menu options caters to all tastes Family-friendly atmosphere welcomes guests of all ages Affordable pricing ensures great value for meals Lively ambiance perfect for casual gatherings and celebrations 
High calorie content can lead to weight gain May cause digestive discomfort for some individuals Spicy flavors not suitable for everyone’s taste Potential allergic reactions for sensitive individuals The Chilis app is designed to enhance the dining experience for patrons of the popular restaurant chain. It serves as an all-in-one solution for ordering food, making reservations, and managing loyalty points. Users can easily browse the extensive menu, customize their orders, and select from various delivery or pickup options. Ideal for families looking for a quick meal, or friends gathering for a casual dinner, the app also caters to busy professionals seeking to place orders on-the-go. Additionally, the app is perfect for those who enjoy hosting gatherings at home, allowing them to order party platters and exclusive promotions directly from their smartphones.
The user experience of the Chilis app is generally smooth and intuitive. Upon opening the app, users are greeted with a visually appealing interface that showcases popular menu items and current promotions. The navigation is straightforward, making it easy to find desired dishes or explore new ones. The customization options for each meal are commendable, enabling users to tailor their orders to specific dietary preferences or cravings. Furthermore, the integration of a loyalty program incentivizes users to engage with the app regularly, earning points for every order that can be redeemed for discounts or free meals. However, some users have reported occasional glitches during peak hours, which can affect the ordering process. Overall, the app's design is user-friendly, catering to both tech-savvy individuals and those less familiar with mobile ordering.
The Chilis app does not charge any additional fees for using its services; however, standard menu prices apply. Users can expect competitive pricing that aligns with the restaurant's in-house offerings. The app frequently features exclusive discounts and limited-time offers that provide excellent value for money. Additionally, members of the loyalty program can accumulate points that lead to significant savings over time. While the app itself is free to download, users should keep an eye on their total order costs, especially when opting for delivery, as service fees may apply depending on the location.
The Chilis app is regularly updated to enhance functionality and improve user experience. Developers are attentive to customer feedback, often releasing patches to address reported issues and introducing new features to keep the app relevant and efficient. Customer support is accessible through the app, providing users with various options to resolve any inquiries or concerns. Whether through live chat, email, or phone support, users can expect timely assistance. The commitment to continuous improvement and responsive support plays a crucial role in maintaining user satisfaction and loyalty to the Chilis brand.
Security & Privacy Review
The app and website need a complete overhaul. When you log in from the app for rewards, it's always "something wrong". On the website, you can't even hit enter and make it work. Then you cannot apply rewards when making purchases on either - they just get removed. Whoever is responsible for their web platforms needs to see this is fixed - this is going to hurt their revenue stream when people who want to pickup or have delivery cannot or cannot get things the way they want. Devs, step up!
The app isn't great. Anytime you add to your cart, the item hovers so you can't quickly move on or check out. **Also, I updated the app today and logged in. But, I no longer have Free Chips n Salsa rewards? I'm a regular, so I was surprised. Had to order and log in on the website instead and the reward popped up there, so something isn't connecting on the app with the latest update.
Can't use. Both the app and website won't allow us to submit pick up or delivery orders no matter what payment info we put in. This forces us to either call in to place the order or order on doordash which costs $15-20 extra than ordering from chili's directly. I've had this issue on numerous occasions on various devices. Very frustrating overall.
The app is slow to load, glitchy, and after spending time picking out what we want the order would NOT go through at all. This has happened several times. It's so difficult to order online or get someone to answer the phone. We ended up going to the grocery store and making our own restaurant style food instead. Saved a lot of money instead of ordering out.
This app can be very deceiving. App has worked fine for ordering every time Ive used it, but my issues lie with the pricing they have. For example, smokehouse combo. It has a price of 19.79 and a description that states it comes with ribs and crispers with all the sides. When you click to order it, it shows all default options, but getting the ribs with it cost $3 more. Its advertised as one price with specific items. Get those items though and its more expensive.
Review Source: Google Play store public user reviews.
Yes, Chilis collects personal data such as your name, email address, and order history to enhance your user experience and provide personalized services.
Chilis does not offer a free trial, but the app itself is free to download and use with optional in-app purchases for premium features.
Yes, Chilis requires an internet connection to access its features, including menu browsing and order placement.
You can contact Chilis support through the app's help section or visit their official website to send feedback or get assistance.
You can manage or cancel your Chilis subscription through the app's settings or by contacting customer support for assistance.
You can contact customer service through the app's help section or by calling the customer support number listed on the Chilis website.
To activate your account, follow the link sent to your email during registration and complete the setup process.
The customer number can be found in the app under the 'Contact Us' section or on the official Chilis website.
If you can't log in, try resetting your password using the "Forgot Password" link on the login screen.
Go on, open the app – your Big Crispy™ Chicken Sandwich is waiting.P.S. Tap “Order History” and whisper “I want my baby back” for good luck.(Just kidding... or are we?)
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