23andMe
4.7 
Category: Health & Fitness
Price: free
Age Rating: Everyone
Rating: 4.7
Available on: /
Updated on: Jun 23, 2026
Discover your ancestral roots with 23andMe's detailed ancestry reports. The platform analyzes your DNA to provide information about your ethnic background and connection to various regions around the world, helping you understand where you come from in a meaningful way.
23andMe includes a feature that evaluates genetic compatibilities with potential partners. This unique capability helps users understand how their genetics may influence future family planning, offering insights into hereditary conditions and fostering informed conversations about health.
23andMe offers comprehensive health reports that highlight genetic predispositions to various health conditions. By understanding your genetic makeup, you can make informed decisions about your health and wellness, empowering you to take proactive steps in your lifestyle.
Explore the fascinating traits that your DNA can reveal about you. From your likelihood of having certain physical characteristics to behavioral traits, 23andMe's traits analysis provides a fun and engaging way to learn more about what makes you unique.
Discover your ancestry and connect with relatives across the globe. Get personalized health insights to manage your wellness better. Learn about genetic traits that affect your physical characteristics. Understand your carrier status for inherited conditions and plan accordingly. Explore potential risks for certain diseases and make informed lifestyle choices. 
Privacy concerns may arise from sharing your genetic information with third parties. Limited health insights can lead to misunderstandings about genetic risks. Potential inaccuracies in results may cause unnecessary anxiety or false reassurance. The 23andMe app serves as a gateway for individuals eager to explore their genetic heritage and health predispositions. Users can utilize the app in a variety of scenarios, such as tracing ancestry, discovering genetic traits, or understanding potential health risks. For those curious about their ethnic background, the app provides a comprehensive breakdown of ancestry composition, allowing users to connect with distant relatives and comprehend their lineage more deeply. Additionally, health-conscious individuals can benefit from the health reports that detail genetic predispositions to certain conditions, enabling proactive lifestyle choices. This multifaceted approach makes the app suitable for casual users interested in genealogy and serious individuals committed to health management.
The user experience on the 23andMe app is designed with simplicity and intuitiveness in mind. Upon launching the app, users are greeted with a clean interface that facilitates easy navigation through various features. The onboarding process is straightforward, guiding users through account setup and sample submission. Once results are available, the app presents information in a visually appealing manner, with interactive charts and engaging visuals. Users can explore their ancestry results and health insights effortlessly. Moreover, the app fosters community engagement through features like connecting with DNA relatives, enhancing the overall experience. Notifications keep users updated on new findings, ensuring that they remain engaged with their genetic journey.
The pricing structure for the 23andMe app varies based on the level of information users wish to access. The basic ancestry kit offers a more affordable entry point, while the health and ancestry kit comes at a premium price, reflecting the extensive data provided. While some users may find the cost a bit steep, the wealth of information gained is often deemed worth the investment. Additionally, 23andMe occasionally runs promotions or discounts, making it more accessible to a broader audience. The value provided through genetic insights can outweigh the initial costs, particularly for those committed to understanding their health and heritage.
23andMe is committed to enhancing user experience through regular updates. The app frequently introduces new features, such as improved ancestry reports and additional health insights, keeping the platform fresh and informative. The support system is robust, with FAQs, online resources, and customer service available for users who have questions or need assistance. The app also encourages feedback, fostering a sense of community and ensuring that user needs are prioritized in future updates. Overall, the combination of continuous improvements and responsive support contributes to a positive and reliable user experience.
Security & Privacy Review
Google Play 
App Store 
The app's a mess, difficult to navigate through different tiers of membership features. The more features they add, the more annoying it becomes to navigate. It's also very visually overwhelmingly busy. Impossible to see your pie chart full screen, it's only a tiny frame around your profile photo. They also try to minimize the amount of indigenous American DNA compared to Ancestrycom, according to them I'm 7% MORE than 23&Me recognizes. I can understand 1 or 2% difference, but 7% is ridiculous.
Great app with intuitive menus, and an overall easy to understand process. They will continuously update health information as the technology they use to analyze genetics gets better, without charging you extra (some say there's a subscription, but I don't see it). Great investment and I could not suggest an improvemt if I tried. Granted, it'd be nice if the price was lower so that more people have access to this information, however I feel the price is more than justified for what you receive.
It's incredibly frustrating to try and cancel membership, and now that it automatically renewed (I thought I had cancelled) without notice, I can't get a refund, and customer service is impossible to find. When you go to help and try to find how to cancel your membership, the instructions are wrong. You have to go to the menu, go to settings, go to manage payments, and under THAT menu is a tab to cancel membership. I am not happy with this service at all.
When trying to cancel my membership, coincidentally the "keep" selection would always work but the "cancel" would not. I have discovered that the specific ancestry data these sites give based on DNA are "scientifically impossible and inaccurate;" nothing more than "formulated guesses." Something they go through great lengths to advertise as the opposite. Also making sure to keep the 'guessing' part of the information hidden in the fine print, then calling it an "art" when called out.
Although I had to redo the test, I was sent a new one for free! The waiting game was the worst part. In the end...so much information. A lot of info was so interesting! The health risks were a big factor for me too. Variants of certain genes are critical for early detection and elimination. The factoids about earwax, bitter taste, widows peaks and physical features were really fun. I get updates often, the more info 23&Me gets from the public the more I get too!! Love it! I recommend to all!
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or website, often found in the support or contact sections.
Yes, 23andMe - DNA Testing collects personal data during the registration process and may store genetic information and usage data as part of its services.
23andMe - DNA Testing primarily requires an internet connection to access features and reports, so offline use is limited.
You can cancel your subscription by logging into your account on the 23andMe website or app and following the cancellation instructions in the account settings.
Subscription costs can vary, but typical prices range from $99 to $199 for different service levels, depending on the features selected.
Customer numbers are unique and cannot be changed. If you have concerns, please contact customer service for further assistance.
You can update your login information by logging into your account, going to account settings, and then changing your email or password as needed.
To activate your account, follow the link sent to your email after purchase and enter the required information to get started.
You can reach 23andMe customer service via their website's support section or by calling their support number listed there.
Use the “Forgot Password” link on the login page to reset your password via your registered email. If issues persist, contact customer service for assistance.
Explore all your ancestral regions in one easy-to-use map with our updates to the Ancestry Composition report.You now have the option to provide your gender (including a non-binary option), in addition to your birth sex, during kit registration and in your account settings.Search for your favorite 23andMe reports using the new native search functionality.
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