You are going to be redirected to the official website to finish the download when you click these buttons above.
Yes, users can submit suggestions and feedback through the app or via the official PlantNet website to help improve the service.
PlantNet respects user privacy and does not collect personal data unless users explicitly provide it for specific features or feedback.
Yes, PlantNet offers some offline functionality, allowing users to access previously identified species and information without an internet connection.
Since PlantNet does not have a subscription model, there is no need for cancellation; users can simply stop using the app at any time.
Currently, PlantNet does not require a subscription fee, as it offers its services for free, but users can support the app through donations.
Unfortunately, customer numbers are assigned and cannot be changed. Please contact customer service for further inquiries.
You can reach our customer service via the support section in the app or email us at support
To log in, open the app, enter your email and password, then tap 'Log In.'
To update your customer information, log in to your account and navigate to the profile settings section.
If you’ve lost your customer number, please check your registration email or contact customer service for assistance.
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