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Yes, The Great Courses collects personal data to improve user experience, manage subscriptions, and provide customer support, but they have a privacy policy that outlines how this data is used and protected.
The Great Courses typically offers a free trial for new users to explore the platform, but there is no permanent free version available; a subscription is required for full access.
While an internet connection is required for initial downloads and streaming, you can download courses for offline viewing, allowing you to watch without an internet connection later.
You can contact support or send feedback for The Great Courses through the help section of the app or website, where you will find options for email support or live chat assistance.
You can manage or cancel your The Great Courses subscription through your account settings on the app or website, where you can find options to update your payment information or cancel your plan.
Yes, you can change your email address in your account settings after logging in.
Yes, if you have a subscription, you may need to activate your account by following the instructions provided in your welcome email.
You can contact customer service by visiting their website and using the support section or calling their customer service number listed there.
Your customer number can typically be found in your account settings or on your purchase confirmation email.
Log in to your account, navigate to the payment settings, and update your payment information as needed.
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