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Other Versions of Zepp(formerly Amazfit)

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Frequently Asked Question

1

Can I submit suggestions or feedback to Zepp(formerly Amazfit)?

Yes, users can submit suggestions or feedback through the app's support section or official website, where they can contact the support team directly.

2

Does Zepp(formerly Amazfit) collect my personal data?

Yes, Zepp collects personal data to provide tailored services and improve user experience, but it follows strict privacy policies to protect users' information.

3

Does Zepp(formerly Amazfit) support offline use?

While certain features of the app can be accessed offline, a stable internet connection is required for syncing data and accessing all functionalities.

4

How do I cancel my Zepp(formerly Amazfit) subscription?

Users can cancel their subscription through the app's settings or directly via the app store where they purchased the subscription, following the cancellation instructions provided.

5

How much does a subscription to Zepp(formerly Amazfit) cost?

The subscription cost for premium features varies by region and can be billed monthly or annually, with promotional offers occasionally available.

Zepp(formerly Amazfit)

1

Can I change my customer number on my Zepp account?

Unfortunately, you cannot change your customer number once assigned. Please contact customer service for further assistance.

2

How can I contact customer service for Zepp?

You can reach Zepp customer service through the app's Help section or by visiting the official website for support options.

3

How can I log in to my Zepp account on a new device?

Download the app on your new device and use your existing credentials to log in to your account.

4

How do I activate my Zepp account?

After downloading the app, follow the on-screen instructions to create and activate your account using your email.

5

How do I update my account information in Zepp?

Log in to your account, go to settings, and select the option to update your personal information.

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