SumUp
3.8 
Category: Finance
Price: free
Age Rating: Everyone
Rating: 3.8
Available on: /
Updated on: Jul 6, 2026
Tailor the SumUp POS system to fit your unique business needs. You can easily manage inventory, track sales, and create personalized receipts, ensuring that your point-of-sale experience is as efficient and effective as possible.
Gain valuable insights into your business with SumUp's comprehensive reporting features. Analyze sales trends, monitor performance, and make data-driven decisions to optimize your operations and grow your revenue over time.
SumUp is designed to work seamlessly across various devices, from smartphones to tablets. This flexibility allows you to take payments anywhere, ensuring that your business can adapt to different environments and customer preferences.
SumUp makes accepting payments straightforward with its intuitive interface. Whether you're using a card reader or the mobile app, processing transactions is quick and hassle-free, allowing you to focus more on your customers than on the technology behind it.
SumUp offers seamless mobile payments for on-the-go transactions. Enjoy low transaction fees, maximizing your profits. User-friendly interface simplifies payment processing for all businesses. Access detailed sales analytics to track performance easily. Accept various payment methods, enhancing customer convenience and satisfaction. 
Limited integration options with third-party apps can hinder business operations. Transaction fees can add up, impacting overall profitability. Customer support may be slow, causing frustration during critical times. SumUp: Payments and POS is designed to cater to a variety of business needs. Whether you are a small business owner, a pop-up shop, or a freelancer, this app provides a seamless payment solution. It is particularly beneficial for vendors at farmers' markets, food trucks, and retail shops where quick transactions are essential. The app allows you to accept card and mobile payments using a simple card reader that connects to your smartphone or tablet, making it a flexible option for on-the-go sales. Moreover, SumUp can be integrated with e-commerce platforms, allowing businesses to manage both in-person and online sales effortlessly. This versatility makes it an ideal choice for entrepreneurs looking to streamline their payment processes.
The user experience with SumUp is generally positive. The app boasts a clean, intuitive interface that makes navigation straightforward for users of all tech-savviness levels. Setting up the account is quick and hassle-free, with step-by-step guidance provided throughout the process. Users appreciate the speed of transactions, which often take only a few seconds, ensuring a smooth checkout experience for customers. Additionally, the app provides valuable features such as sales tracking, inventory management, and customizable receipts, enhancing its usability. However, some users have reported occasional connectivity issues with the card reader, which can lead to delays during busy hours. Overall, the user experience is commendable, but addressing connectivity concerns could enhance its reliability.
SumUp operates on a transparent pricing model that appeals to small business owners. There are no monthly fees or hidden charges, which is a significant advantage for startups and freelancers. The transaction fees are competitive, typically around 1.69% per transaction, depending on the country and card type. This flat-rate pricing structure allows business owners to easily calculate their costs without worrying about fluctuating fees. Furthermore, the initial investment for the card reader is relatively low, making it accessible for those just starting. Overall, the pricing strategy of SumUp is designed to support small businesses without burdening them with additional costs.
SumUp frequently updates its app to ensure optimal performance and introduce new features. Recent updates have focused on enhancing security, improving user interface, and integrating additional payment options. The company also provides robust customer support, including a comprehensive FAQ section, live chat, and email support. Users have noted that the support team is responsive and helpful, addressing issues promptly. However, some users would like to see more tutorial resources to help them maximize the app's features. Overall, the commitment to regular updates and a responsive support system contributes positively to the user experience.
Security & Privacy Review
Google Play 
App Store 
I've used it for about 2 years without facing any issues but since last 2 weeks or so it's been a nightmare. I use my Samsung S8 to connect the reader with the app but now soon as I open the app it hangs and my phone is completely frozen for unidentified period of time like it's been hijacked and I have to wait till it comes back to life. Really annoyed and extremely frustrated as I'm unable to take card payments.
Previous Review⭐~~ UPDATE: Since 1st review my account has finally been setup. Loading items onto the dashboard was quick and painless. Holding at 3⭐ until I see how well payment processing completes. UPDATE #2: Going back to ⭐ since they can't get it together. What's the point of a payment app that is always down so it can't take payments?!@?🤬 Going back to Square...I never had so many issues!!
I have tried several companies card readers and POS systems. The SumUp Pro reader is the most robust and reliable I have tried and the POS app has been stable and reliable. I have just two complaints. 1) clicking the "Sales" icon gives a total for the day's sales that often does not update until hours or even days later. 2) There is no option to make fractional charges for items that are sold by the pound, for example.
I've been using SumUp for over a year and it has been an easy/affordable way to take card payments for my small business. However, once I had issues logging in, it took me almost a month to resolve. The chat bot takes you in circles and contacting them via email is equally frustrating: I had to repeat my problem over and over just to be told "after logging in click a,b,c". There is no customer service number. No real people to speak to.
this app is a really good solution for small merchants. the only problem is a higher transfer fee 1.95 % if you're under around 4k Euro monthly. the limited access to some features discouraged me and almost left the product. but if you compare the product with the others you're still on a good average price with a bit messy but quality app.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app, or by reaching out to SumUp's customer support team, who welcomes input to improve their services.
Yes, SumUp: Payments and POS may collect personal data in accordance with their privacy policy, including information necessary for payment processing and account management.
Yes, SumUp: Payments and POS allows users to accept payments even when offline, with transactions being processed once the device is back online.
You can cancel your account or subscription by accessing your account settings within the app or by contacting SumUp's customer support for assistance.
There is no subscription fee for SumUp: Payments and POS; however, users are charged a percentage fee on each transaction processed through the app.
Unfortunately, customer numbers cannot be changed. For any issues, please contact customer service for further assistance.
You can reach customer service via the help section in the app or by calling the support number listed on our website.
You can check the status by logging into your account or by contacting customer service for updates on your activation.
To log in, open the app and enter your email and password. If you have trouble, use the "Forgot Password" option.
Account activation is usually instant upon clicking the link in your email. If you haven’t received it, check your spam folder or contact customer service.
- General bug fixes and stability improvements
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