You are going to be redirected to the official website to finish the download when you click these buttons above.
Yes, users can submit suggestions or feedback through the app's support or contact features, helping to improve the overall experience.
Yes, Citi Mobile® collects personal data to provide services, enhance user experience, and ensure security; however, it adheres to privacy policies to protect user information.
Some features of Citi Mobile® can be accessed offline, but most functionalities require an internet connection for real-time updates and transactions.
Since Citi Mobile® does not require a subscription, there is no cancellation process; however, you can choose to uninstall the app at any time.
There is no subscription fee for using the Citi Mobile® app; it is free to use as long as you have an account with Citi.
Yes, you can activate your account by downloading the app and following the activation prompts using your customer number.
No, you must use your customer number to log in to the Citi Mobile® app for security reasons.
Yes, customer service can help troubleshoot any issues you experience with the Citi Mobile® app and provide solutions.
You can reach customer service by calling the number listed on the back of your debit or credit card or through the app’s help section.
To activate your account, download the app and follow the on-screen instructions. You may need your customer number and other personal information.