Ticketmaster L.L.C.
2.2 
Category: Events
Price: free
Age Rating: Everyone
Rating: 2.2
Available on: /
Updated on: Jul 1, 2026
Ticketmaster helps you discover events tailored to your interests, from concerts to sports and everything in between. The intuitive search functionality and personalized recommendations make it easy to find the perfect experience, ensuring you never miss out on exciting happenings in your area.
With Ticketmaster's mobile ticketing feature, users can easily access their tickets on their smartphones, eliminating the need for physical prints. This not only adds convenience but also enhances security, ensuring that your tickets are always within reach and ready for entry at any event.
Enjoy peace of mind with Ticketmaster's secure payment options, which protect your personal and financial information during transactions. The platform supports various payment methods, making it easy to complete your purchases confidently and efficiently, whether you're buying for yourself or someone else.
If you have extra tickets, Ticketmaster allows you to sell them effortlessly through their platform. With a simple listing process and access to a large audience of potential buyers, you can turn your unused tickets into cash, all while adhering to safe and secure selling practices.
Easily discover events based on your interests and location. Securely purchase tickets with just a few taps on your device. Receive real-time updates and notifications for your favorite events. Access exclusive presales and offers for members only. Manage and transfer tickets effortlessly through the app. 
High service fees can significantly increase ticket costs. Limited seating options may lead to missed events. App glitches can cause frustrating delays during checkout. The Ticketmaster app is an essential tool for anyone looking to attend live events, whether it’s a concert, sports game, theater performance, or festival. Users can browse a vast selection of events based on their location and preferences, making it easy to discover upcoming shows. The app's intuitive interface allows users to filter events by date, genre, or venue, ensuring they find exactly what they’re looking for. Additionally, the app is particularly useful for last-minute plans, as users can purchase tickets on the go, securing their spot at popular events that may sell out quickly. For those looking to sell tickets, the app offers a seamless platform to manage listings, providing a convenient way to reach potential buyers.
The user experience of the Ticketmaster app is generally smooth and user-friendly. The layout is visually appealing, with vibrant images and clear event information. Users appreciate the ability to view seating charts and select their seats directly within the app, which enhances the ticket-buying process. The checkout process is straightforward, with various payment options available, including credit cards and digital wallets. However, some users have reported occasional glitches during peak times, particularly when trying to access high-demand events. Customer reviews often highlight the app’s notification feature, which alerts users to ticket availability or price drops, making it easier to snag tickets before they disappear.
Ticketmaster's pricing structure is competitive, but users should be aware of additional fees that can significantly increase the final cost of tickets. While the app often features promotional deals and discounts, the final price may include service fees, delivery charges, and other costs that can catch buyers off guard. For those looking to resell tickets, the app allows users to set their own prices, but sellers must also consider platform fees that may apply. Overall, while the app provides access to a wide range of events, users should budget accordingly to account for these added expenses.
Ticketmaster frequently updates its app to enhance user experience and fix bugs, ensuring that users have access to the latest features and improvements. The support section of the app is comprehensive, offering FAQs, live chat options, and customer service contact information. Users can easily seek assistance with ticket purchases, account issues, or general inquiries. However, response times can vary, and during high-traffic periods, users may experience delays in receiving support. Overall, Ticketmaster's commitment to maintaining the app and providing customer support is commendable, helping users navigate their ticketing needs effectively.
Security & Privacy Review
Google Play 
App Store 
Lost tickets because it kept crashing. Literally wasted hours trying, had tickets in my cart numerous times, and the app would crash each time I tried to actually buy them. Contacted support and they were rude and gave me insane attitude. Their only answer to my trying to troubleshoot was "try again tomorrow," despite this being an incredibly popular artist who definitely wouldn't have tickets left the next day.
The app never wants to keep me signed in. You also can't favorite events, just artists/teams. it makes it really hard to find events and come back to them later. If you try and go back from anywhere, it takes you back to the homepage. It's the worst app I've ever used. I would refuse to use it, but the have a monopoly on the industry and use it to abuse their customers. Edit: It's not any better.
Only works 40% of the time. Buggy and crash a lor. Backend developers, please!!! You gotta be really lucky if it loads for you. Also, really annoying that there's a "remember me" option for logging in, but you always get signed out anyways 🙃 July 2025 update: still sucks! I'm literally logged into my account on the app yet I can't view a single ticket for the event I want to go to. Keeps telling me I need to either sign in, hop onto WiFi, or use a different device. Super annoyed.
Many bugs and glitches in this app. The stupidest part is that they won't let you sign in with your user ID and password through the app, instead it links to the browser it chooses and makes you sign in through a browser. This causes other problems. Also when you purchase tickets it's totally inconsistent when they actually show up in your account it may show up same day, next day or 20 to 30 days later. Either way you're locked out from selling them a transferring them to someone else.
Just awful. 1st, TM is horrible to start. Fees are completely out of control, but that's not new. Appreciate is practically unusable half the time. Extremely slow and a constant stream of blank screens that fail to load or error messages. For example, had to use my web browser just to buy parking tix for an arena and had to force stop the app 3 times to access them. ALWAYS transfer your tix to Google wallet or similar, very strong chance you won't be able to access via this app at the venue.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's customer support section or the official Ticketmaster website, where they can find contact options and feedback forms.
Yes, Ticketmaster App collects personal data, such as your name, email address, and payment information, to facilitate ticket purchases and enhance user experience.
Ticketmaster App requires an internet connection for most features, but users can access previously downloaded tickets offline for entry into events.
Since Ticketmaster App does not operate on a subscription model, there is no cancellation process. Users can stop using the app at any time without any ongoing commitments.
Ticketmaster App does not require a subscription fee; users only pay for tickets and any applicable service charges when making purchases.
Unfortunately, your Customer Number cannot be changed. However, you can retrieve it using the "Forgot Customer Number?" option during login.
You can reach Customer Service by calling the number listed on our website or by using the live chat feature for immediate assistance.
For ticket sales inquiries, you can contact Customer Service via phone or through our online chat for immediate support.
To activate your account, check your email for an activation link and follow the instructions provided.
Your Customer Number can be found in your account settings under the "Profile" section.
We update our app often in order to make it easier than ever to bring you unforgettable moments. Live only happens once! Get the latest version to access all the available Ticketmaster features to buy, sell, and manage your tickets. This version includes performance improvements and bug fixes. Thank you for using Ticketmaster!
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