SmartRent
4.4 
Category: House & Home
Price: free
Age Rating: Everyone
Rating: 4.4
Available on: /
Updated on: Jun 23, 2026
Users receive automated alerts and notifications for maintenance requests, security breaches, and other important updates. This keeps residents informed and engaged while empowering property managers to respond quickly to any situation, resulting in a smoother living environment.
SmartRent offers real-time monitoring of property systems, ensuring that any issues are detected and addressed promptly. This proactive approach not only helps in maintaining the property but also enhances the overall resident experience by minimizing downtime and disruptions.
With SmartRent, property managers can grant remote access to residents and service providers, eliminating the need for physical keys. This feature enhances security and simplifies the management process, making it easier for everyone involved to access their units when needed.
SmartRent seamlessly integrates with various smart home devices, allowing users to control lighting, thermostats, and security systems all from one app. This interconnectedness enhances convenience and energy efficiency, giving residents a modern living experience that is both comfortable and secure.
SmartRent enhances property management efficiency through automated systems. It offers seamless integration with existing property technologies. Residents enjoy convenient, secure access control for their homes. Energy management features help reduce utility costs significantly. The platform provides real-time data insights for informed decision-making. 
Limited compatibility with existing home automation systems can hinder integration efforts. Higher upfront costs may deter budget-conscious renters and landlords alike. Dependence on internet connectivity can lead to functionality issues during outages. SmartRent is designed to enhance the living experience for residents in rental properties. It serves a variety of scenarios, from managing smart home devices to facilitating communication with property management. For instance, tenants can control their smart locks, lights, and thermostats all from a single application, making it easier to manage their home environment. Additionally, the app allows for seamless maintenance requests, enabling residents to report issues with just a few taps. This functionality is particularly useful in emergencies, ensuring that urgent repairs can be addressed promptly. Moreover, SmartRent's integration with community features means users can stay informed about events or announcements from their property managers, creating a more connected living experience.
The user experience of SmartRent is intuitive and streamlined, which is crucial for users who may not be tech-savvy. Upon opening the app, users are greeted with a clean interface that categorizes features logically. Navigating through the app is straightforward, and users can easily access their smart home devices, maintenance requests, and community updates. The onboarding process is also commendable; new users are guided through the setup without overwhelming them with information. Feedback from users indicates that they appreciate the responsive design and how quickly the app performs tasks. However, some users have reported occasional glitches, particularly when syncing with smart devices, which can be frustrating. Overall, the app's design and functionality largely contribute to a positive user experience.
SmartRent operates on a subscription model that typically varies depending on the property management's agreement with the service. For residents, there are often no direct costs associated with using the app, as it is usually provided as a complimentary service by their landlords. This makes SmartRent an appealing option for renters looking to enhance their living spaces without incurring additional charges. However, some advanced smart home features may require additional fees, which can vary based on the specific hardware and services chosen. It's advisable for users to clarify with their property management regarding any potential costs before fully committing to the app’s features.
SmartRent is continually evolving, with regular updates aimed at improving functionality and user experience. These updates often include new features, bug fixes, and performance enhancements based on user feedback. The support team is accessible through the app, offering assistance via chat and email, which many users have found helpful when troubleshooting issues. Additionally, the app's help section is well-organized, providing guides and FAQs that can assist users in resolving common problems independently. Overall, the commitment to regular updates and responsive customer support enhances user satisfaction and drives the overall effectiveness of the SmartRent experience.
Security & Privacy Review
This app does not work! Before, the app didn't respond to any input whatsoever. Now, I can't login. If I put in the incorrect password, it will tell me that the password was wrong. I am able to send a password reset request. But, when I put in the correct password and press the login icon, the icons and the information fields turn grey, and the app virtually freezes. I have cleared the cache and data. I have Uninstalled and Reinstalled the app, but it does the same thing. Such Garbage!
The app features themselves aren't bad, it's rather convenient to some extent. But the reason for the 1 star is because I constantly have to uninstall and re-install the app in order to log in. One day it works, and the next, you just can't login. Once you put your username & password, the app just freezes and stays in the login screen forever, which is a major issue when you are trying to get into your house and don't know the code, or if you forgot to lock your doors after leaving.
You really should add a guest/renter ability in your app. It could only allow control of the door lock, lights, and thermostat with all the other features only available to the owner/leaseholder. Our apartment just got all of your stuff installed, but we can't access any of it because the leaseholder will not share their login. They would happily provide us with a more-limited login ability if you had that feature in your app
The features available are nice. You can make temporary passcodes, control your thermostat and lock remotely, and most the of standard features you'd expect. But the app is unresponsive. The app is also an incredible battery drain if you leave it open in he background. my phone has warned me multiple times of high CPU usage and I've noticed how hot my phone gets if I forget to close the app any time I want to adjust temperature in my apartment.
When it works it's nice, but the app and support are seriously flawed. Pros: 1. Don't need to carry a key 2. Can create temporary guest codes 3. Tracks the history of connected devices Cons: 1. Quite basic; I suspect the company doesn't invest in quality of life updates or fixes 2. Often doesn't connect properly to devices. Get used to the "taking longer than expected" message. 3. Won't communicate with/connect to home hubs. 4. Customer support easily stumped.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or by contacting customer support to help improve the service.
Yes, SmartRent collects personal data to provide services, improve user experience, and for operational purposes, but it adheres to privacy policies to protect user information.
SmartRent primarily requires an internet connection to function, but some features may be accessible offline depending on the app version and device capabilities.
To cancel your SmartRent subscription, you typically need to contact your property management company directly, as subscriptions are often tied to their services.
Subscription costs for SmartRent can vary based on the property management company and the specific features offered; users should check with their property manager for details.
Yes, you can log in to your SmartRent account on multiple devices simultaneously without any issues.
No, customer numbers cannot be updated through the app. Please contact customer service for assistance with any changes needed.
You can reach SmartRent customer service by calling our support line or using the chat feature in the app. We’re here to help!
To activate your account, follow the link sent to your email during registration and complete the setup process. If you need help, contact customer service.
Customer numbers are unique identifiers. To change it, please contact customer service for guidance and support.
Try our new, optional geofencing feature to create automations that run when you arrive and depart from home
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