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Priority Pass™

Name: Priority Pass™
Rating: 4.4 (55300 reviews)

Priority Pass

4.4

Rating

5,000,000+ Downloads

6.66.0 Version

Category: Travel & Local
Price: free
Age Rating: Everyone
Rating: 4.4
Available on: /
Updated on: Jun 15, 2026

Features & Highlights

Dining Discounts

Enjoy exclusive dining discounts at select airport restaurants with Priority Pass™. This feature allows you to savor delicious meals while saving money, making your travel experience more enjoyable without breaking the bank.

Lounge Access Worldwide

With Priority Pass™, you gain access to over 1,300 airport lounges across more than 600 cities globally. This means whether you're traveling for business or leisure, you can enjoy a comfortable space to relax, grab a bite, and recharge before your flight.

Membership Flexibility

Priority Pass™ offers various membership tiers to suit your travel habits, whether you're a frequent flyer or an occasional traveler. This flexibility allows you to choose a plan that best meets your needs, ensuring you get the most value out of your membership.

Real-Time Lounge Information

Stay informed with real-time updates on lounge availability, amenities, and services through the Priority Pass™ app. This handy feature helps you plan your airport experience better, ensuring you find the perfect spot to unwind before departure.

Pros & Cons

Pros

Access to over 1,300 airport lounges worldwide
Enjoy complimentary snacks and beverages
Relax in a quiet, comfortable environment
Avoid crowded terminals and long waits
Enhance travel experiences with exclusive amenities

Cons

Limited access to certain lounges worldwide
Some lounges may have overcrowding issues
Additional fees for guests can add up
Not all amenities are available in every lounge

Real Experience Using Priority Pass™

Application Scenarios

Priority Pass™ is a must-have app for frequent travelers who seek comfort and convenience while navigating airports. It serves as a digital passport to over 1,300 airport lounges around the globe, catering to both business and leisure travelers. Whether you're on a long layover, facing a delayed flight, or simply looking to escape the bustling terminal environment, Priority Pass™ provides instant access to a serene space where you can relax, work, or enjoy complimentary refreshments. The app also proves useful for those traveling with family, offering a quieter setting for children to unwind. With the ability to check lounge availability in real-time, users can plan their journey more efficiently, ensuring they make the most of their airport experience.

User Experience

The user experience of the Priority Pass™ app is designed with simplicity and functionality in mind. Upon opening the app, users are greeted with an intuitive interface that allows for easy navigation. The lounge search feature is particularly impressive, enabling travelers to filter results based on location, amenities, and user ratings. The app also offers a detailed overview of each lounge, including photos, services provided, and operating hours, which helps users make informed decisions. Additionally, the app allows for seamless booking and payment processes, eliminating the hassle of dealing with multiple transactions. Overall, the user experience is enhanced by its sleek design, responsive performance, and the wealth of information available at users' fingertips.

Pricing

Priority Pass™ offers several membership tiers, ranging from basic access to unlimited visits, catering to various travel habits and budgets. The entry-level package provides a limited number of free visits per year, while premium options allow for unlimited access to lounges, making it an attractive choice for frequent flyers. While some may initially hesitate at the cost of membership, the value becomes clear when considering the potential savings on food, drinks, and comfort during long waits at the airport. Furthermore, the app often runs promotions and discounts, making it accessible for occasional travelers as well.

Updates & Support

The Priority Pass™ app is regularly updated with new features and improvements to enhance user satisfaction. Recent updates have included enhanced lounge search capabilities and user interface optimizations, making the app even more user-friendly. Support is readily available through the app, with a dedicated customer service team that can assist with inquiries, complaints, or membership issues. Users can easily access FAQs and troubleshooting guides, ensuring they have the help they need when navigating the app. Overall, Priority Pass™ demonstrates a commitment to continuous improvement and customer support, which significantly enhances the overall experience for its users.

Security & Privacy Review

The Priority Pass™ app prioritizes user security and privacy, implementing robust measures to protect sensitive information. The app utilizes encryption protocols to safeguard user data during transmission, ensuring that personal and payment details remain confidential. In terms of permissions, the app requests access to location services to enhance user experience, allowing members to find nearby lounges easily. Users can choose to enable or disable this feature according to their preferences, maintaining control over their personal data. The app's privacy policy outlines its commitment to transparency, detailing how user data is collected, used, and shared. Priority Pass™ assures users that their information is not sold to third parties, and data sharing is limited to necessary services, such as payment processing and customer support. Regular updates are provided to address any potential vulnerabilities, demonstrating the company’s dedication to maintaining a secure environment. Overall, the Priority Pass™ app effectively balances functionality with stringent security and privacy practices, providing users with peace of mind while accessing premium travel services.

Get Installation Details

Google Play

App Store

User Reviews

Andrew Kopacz

2026/06/24

Just a plain bad app. User interface is bad (why do I have to keep going back to get to the home screen and my card after finding a lounge at the airport?) and keeps logging me out. That makes it awkward when standing in line (the lounges are always low tier) and trying to remember the password.
Mark Harp

2026/05/23

Every time I travel I can no longer log in even with Biometrics so I have to reset my password which is very annoying. Also I haven't been able to use the lounges most of the times I fly . they used to have a lot more options now they hardly have any options at least here in the United States . I tried to pre-book today and they said not available at the San Francisco Airport.
Jason Koch

2026/04/20

Priority pass is a complete waste of time. The worst company ever with the absolute worst customer service. They include priority pass with 2 of my high limit credit cards, and every time I try to access a lounge, I have to wait atleast an hour to get in. They allow you to "buy" a guaranteed spot for $9/per person if you prebook your lounge visit days in advance. They recently switched over from the priority pass card to the app (which sucks, the app developers should be fired immediately).
Ozzy Cast

2026/03/20

I saw a lot of U-tube videos recommending this app, but it is horrible getting access to a lounge. I tried it in Cancun airport & showed no accesss available. when I got there, the staff told me, the place was empty & available but I had to pay full price. in Ontario California, it shows available, but the system would not allow me to buy an entry. The staff once again said that they had lots of room available. It is a scam in my opinion. I was better with Dragon Pass.
Nicklas Johnson

2023/02/20

Borderline worthless. It wants location permission but it doesn't use your location for anything. Basic functionality like showing you the location of the nearest lounge to your location is totally absent. The only thing it's good for is having a digital version of your card so you don't have to carry it with you. So stupid. In many airports there aren't even any lounges anymore, just "retail offerings" ie, ads. An ad for a gaming shop is not really a perk. It's a shame I have to point that out.

Review Source: Google Play store public user reviews.

FAQ

Does Priority Pass™ collect my personal data?

Yes, Priority Pass™ collects personal data to manage memberships, enhance user experience, and provide customer support.

Does Priority Pass™ offer a free trial or free version?

Priority Pass™ does not typically offer a free trial, but some credit cards may provide complimentary access as a perk.

Does Priority Pass™ require an internet connection?

Yes, an internet connection is required to access the app and its features, although some information may be available offline after initial loading.

How can I contact support or send feedback for Priority Pass™?

You can contact Priority Pass™ support through the app, their website, or by email, and they also welcome feedback through these channels.

How do I manage or cancel my Priority Pass™ subscription?

You can manage or cancel your subscription through the app or website by logging into your account and following the subscription management options.

How to use Priority Pass™

How can I contact Customer Service for the Priority Pass app?

You can contact Customer Service through the app's support section, or by calling the dedicated phone number listed on the Priority Pass website.

How do I activate my Priority Pass membership?

You can activate your membership by following the instructions provided in your welcome email or by entering your membership number in the app.

How do I log in to the Priority Pass app?

Open the app and enter your registered email and password. If you forgot your password, use the "Forgot Password" link to reset it.

What is the Customer Number for Priority Pass?

The Customer Number is usually found in your account settings within the app or on your membership card.

What's New

Thanks for using Priority Pass! We regularly update the app to make it faster, safer and more engaging for you. Here are a couple of the enhancements you'll find in this latest release: - Feature enhancements and bug fixes