MGM Resorts International
4.2 
Category: Travel & Local
Price: free
Age Rating: Everyone
Rating: 4.2
Available on: /
Updated on: Jun 19, 2026
Stay informed about upcoming events and promotions through the MGM Rewards app, which provides real-time updates on shows, concerts, and special events. This feature keeps you in the loop, allowing you to plan your visits around exciting activities and never miss out on the fun.
As an MGM Rewards member, you gain access to exclusive benefits like priority check-in, complimentary upgrades, and special promotions tailored just for you. These perks enhance your overall experience and ensure that you feel valued during your stay at any MGM property.
MGM Rewards offers a straightforward loyalty points system that allows you to earn points for every dollar spent at MGM Resorts. These points can be redeemed for a variety of rewards, including hotel stays, dining experiences, and entertainment, making your visits even more rewarding.
The app provides personalized offers based on your gaming and spending habits, ensuring that you receive deals that matter most to you. Whether you're a frequent visitor or an occasional guest, these tailored promotions enhance your overall value and enjoyment during your visits.
Enjoy exclusive access to special events and entertainment experiences. Earn points on every stay, dining, and gaming. Redeem rewards for free nights, meals, and attractions. Receive personalized offers tailored to your preferences. Experience priority service and upgrades at participating properties. 
Limited redemption options reduce flexibility for members. High-tier status can be difficult to achieve. Expiration of rewards may discourage long-term engagement. The MGM Rewards app provides a versatile platform for various scenarios, catering primarily to frequent travelers and casino enthusiasts. Users can easily manage their loyalty rewards, track points, and redeem offers directly from their mobile devices. Whether planning a weekend getaway or a spontaneous trip to the casino, the app serves as a comprehensive travel companion. Many users find the app particularly useful for booking hotel accommodations, dining reservations, and entertainment options at MGM properties. Additionally, the app provides access to exclusive promotions and events, allowing users to maximize their rewards while enjoying their stay.
The user experience of the MGM Rewards app is generally seamless and intuitive. Upon opening the app, users are greeted with a clean, user-friendly interface that makes navigation straightforward. The app’s layout is well-organized, allowing easy access to essential features such as account management, rewards tracking, and special offers. Users appreciate the ability to check their point balance and tier status at a glance, ensuring they stay informed about their rewards. However, some users have reported occasional glitches, such as slow loading times and app crashes during peak usage hours. Overall, the app is designed to enhance the user journey, making it easier to enjoy the benefits of the MGM Rewards program while on the go.
The MGM Rewards app itself is free to download and use, making it accessible to a wide audience. However, the rewards earned through the app are tied to spending at MGM properties, which means that users need to engage in activities such as hotel stays, dining, and gaming to accumulate points. While there are no hidden fees associated with the app, users should be aware that the real value comes from their spending habits. The tiered rewards program allows users to unlock various benefits based on their level of engagement, providing incentives for frequent users to invest more in their MGM experiences.
The MGM Rewards app receives regular updates aimed at enhancing functionality and user experience. These updates often include new features, bug fixes, and performance improvements, ensuring that users have access to the latest enhancements. Customer support is readily available through the app, offering assistance for any questions or issues that may arise. Users can easily contact support via in-app messaging or find FAQs to troubleshoot common problems. The responsiveness of the support team is frequently praised, making it easier for users to resolve any concerns quickly. Overall, continuous updates and dedicated support contribute to a positive user experience, solidifying the app's role as a valuable tool for MGM Rewards members.
Security & Privacy Review
Google Play 
App Store 
It seems fine at the first glance, until it just fails to work. I've recently tried to actually book a room, got to the point of entering my payment details, it has charged me and then... immediately refunded me and failed the reservation with non-descriptive error, telling me to double check my payment info (which i've double checked and tried with a different card, too). Ended up staying elsewhere.
dishonest check in process. 1) does not show the incidentals held amount 2) does not mention that if you have an outstanding balance. For example $200 in resort fees. It simply asks you to add a payment for "incidentals". AT NO POINT DOES IT SHOW THE AMOUNT YOU WILL BE CHARGED. Obviously intentional. its the same experience at the kiosk in their lobby. besides that, the app is super buggy.
Mobile check-in worked great. We we're able to see when our room was ready and didn't have to wait in line to check in. We were sooooo excited to use the digital key feature... It worked in the elevator to get us to our floor, but when we got to our room, no luck! Had to go aaallllll the way back down to the lobby to get a physical key. Never could get the digital key option to work. App is useless once you're checked in
The app will work once and then when you try to use it the another time it says see front desk. I have had to uninstall and reinstall it 3 times just to get through one stay. Easier to just go to the website which it sends you to anyway. Very unimpressed with ability to check in, check out, or find your reservation. Yes, you can find a restaurant, but so what. As I mentioned before I can find that on the website that works every time.
Never works properly. Too frustrating to bother with. Every time I try to use it, It won't let me scroll through different room options. Glitches out, and paused mid scroll. When I actually am able to book a room it tells me it can't process it and to call the number. Then I'm left on hold for an hour +. Horrible such a large company would allow this. I even tried Uninstalling and reinstalling.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support feature or by contacting customer service directly.
Yes, MGM Rewards collects personal data to enhance user experience and provide personalized offers, but users can review the app's privacy policy for detailed information on data collection and usage.
Some features of the MGM Rewards app can be accessed offline, but for full functionality, an internet connection is required.
Since there is no subscription fee for MGM Rewards, users do not need to cancel a subscription; however, they can opt out of marketing communications through the app settings.
There is no subscription cost for the MGM Rewards app, as it operates on a loyalty program basis where users earn points through eligible activities.
Yes, you can activate your MGM Rewards account online by visiting the activation page and entering the required information, including your customer number.
You can reach MGM Rewards customer service by calling their support number listed on the website or using the live chat feature for immediate assistance.
To reset your password, go to the login page and click on "Forgot Password." Follow the prompts to create a new password.
To log in, visit the MGM Rewards website and enter your email and password in the login section. If you have trouble, use the "Forgot Password" option.
You can update your information by logging into your account and navigating to the profile settings section. For assistance, contact customer service.
Get the most out of every stay with the official MGM Resorts app. Check in, unlock your room (at supported properties), and discover breathtaking shows, amazing restaurants and great nightclubs, all at your fingertips.
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