Lufthansa Group
4.6 
Category: Travel & Local
Price: free
Age Rating: Everyone
Rating: 4.6
Available on: /
Updated on: Jun 24, 2026
Lufthansa offers a state-of-the-art baggage tracking service that lets you monitor your luggage from check-in to arrival. Through the app, you can easily locate your bag and receive updates, ensuring peace of mind during your travels.
Stay updated with real-time flight status notifications that keep you informed about any changes or delays. With alerts sent directly to your device, you can plan your arrival at the airport with confidence and avoid any last-minute surprises.
Enjoy a touch of luxury with Lufthansa’s lounge access, which provides a comfortable space to relax before your flight. With amenities like complimentary Wi-Fi, food, and beverages, it’s the perfect way to unwind and recharge.
Lufthansa's mobile check-in feature allows travelers to check in conveniently from their smartphones, saving time at the airport. Simply download the app, enter your flight details, and you’re ready to go, with boarding passes stored digitally for easy access.
World-class service ensures a comfortable flying experience Extensive global network connects numerous destinations Modern fleet enhances safety and efficiency Frequent flyer program rewards loyal travelers Excellent in-flight entertainment keeps passengers engaged 
High ticket prices compared to budget airlines Limited legroom in economy class seats Frequent delays and cancellations reported Customer service can be unresponsive at times The Lufthansa app serves as a comprehensive travel companion for both frequent flyers and casual travelers. Users can efficiently book flights, check in for their journeys, and manage bookings all within the app. It is particularly beneficial for those traveling internationally, as it provides real-time flight status updates, gate changes, and baggage information. Additionally, the app allows users to access their boarding passes digitally, which is a great convenience at busy airports. For business travelers, features like the ability to save favorite routes and receive personalized travel recommendations enhance the overall experience. Whether you are planning a vacation or a business trip, the Lufthansa app simplifies the travel planning process.
The user experience on the Lufthansa app is generally positive. The interface is clean and intuitive, making it easy for users to navigate through different sections. The booking process is straightforward, with clear options for selecting flights, seats, and additional services. Users appreciate the seamless integration of their Miles & More account, allowing them to track points and redeem rewards directly through the app. However, some users have reported occasional glitches, such as issues with loading times or unresponsive features during peak usage. Overall, the app is designed with the traveler in mind, and most users find it reliable and user-friendly, despite minor technical hiccups.
The Lufthansa app is free to download and use, making it accessible to anyone interested in booking flights or managing their travel. Pricing for flights varies based on destination, time of booking, and travel class, but the app often features exclusive deals and promotions for users. Additionally, Lufthansa’s loyalty program, Miles & More, offers opportunities to earn and redeem points, providing further value to frequent flyers. While the app does not charge any extra fees for its services, users should be aware of potential additional costs when selecting seat upgrades or extra baggage options during the booking process.
Lufthansa regularly updates its app to enhance functionality and improve user experience. Recent updates have focused on optimizing performance, fixing bugs, and introducing new features based on user feedback. The support section within the app provides helpful resources, including FAQs, contact information for customer service, and a live chat feature for immediate assistance. Users have praised Lufthansa’s customer support for being responsive and helpful, which adds to the overall satisfaction with the app. With ongoing updates and a robust support system, the Lufthansa app continues to evolve, ensuring that it meets the needs of its users effectively.
Security & Privacy Review
Absolute trash app. Most of the time I can't log in and it just hangs. Once you do finally, by some miracle, log in, it doesn't keep you logged in for very long. Constantly have to attempt to log back in just to be able to show your boarding pass. And of course it decides to do this just as you're ready to board. I fly a lot and never have never seen an airline app so difficult to use.
Reflects Lufthansa service quality really well. they even had status updates for our bags so I knew that even if they were coming out late I just had to wait rather than wonder if they made it through my connection. also excellent support for storing Google wallet boarding passes and updates on boarding etc. More importantly I was able to use all of these devices without being a member or logging in which is fantastic! That's what I'd like to see others adopt.
Absolutely no function of this app, or their website version, actually works. Everything just takes forever to load, and then has some kind of error where they eventually ask you to contact customer service. Can't even pay for an upgrade successfully, it tells me to call their customer service number. Really the worst. The app doesn't even successfully log-in to my account! Truly embarrassing state for a company this big.
They suddenly stopped being compatible with my perfectly working phone. This is the only airline app that requires Android 10, all others are perfectly fine with the earlier (Android 9 here) versions. "Planned obsoleteness". Lufthansa, you are not green! You are pushing your customers to create more e-waste by doing this. And you did this without any warning... Guess what, this might be just the last time I am flying Lufthansa. At least, when I could choose, I'd think twice before flying LH.
It doesn't accept my valid booking number, no error, no nothing to indicate what's wrong. It also wants me to input my phone number multiple times on the same page but doesn't let me use the same number and it's required. Terrible design and there's no good reason to use the app outside of Lufthansa farming your data. It looks like their website has many of the same problems.
Review Source: Google Play store public user reviews.
Yes, Lufthansa collects personal data to enhance user experience, improve services, and comply with legal requirements, following strict data protection regulations.
The Lufthansa app is free to download and use, with no subscription fees for its core functionalities.
Yes, an internet connection is required to access most features of the Lufthansa app, although some information may be available offline after initial access.
You can contact Lufthansa support through the app or their official website, where you can find customer service contact information and submit feedback or inquiries.
Since there are no subscription plans associated with the Lufthansa app, there is no need for cancellation; users can simply uninstall the app if they choose to stop using it.
Yes, you can manage your bookings through the app by accessing the "My Bookings" section, where you can modify flights, add services, or check-in.
Yes, you need to activate your account. After registration, check your email for an activation link. Click the link to activate your account before logging in.
You can contact Lufthansa customer service via the app by navigating to the "Help" or "Contact Us" section, where you'll find options to chat or call support.
To reset your password, tap "Forgot Password?" on the login screen, enter your email, and follow the instructions in the email you receive.
To check flight status, open the app, go to the "Flight Status" section, and enter your flight number or route details to get real-time updates.
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