Choice Hotels Mobile
4.0 
Category: Travel & Local
Price: free
Age Rating: Everyone
Rating: 4.0
Available on: /
Updated on: Jun 25, 2026
Choice Hotels boasts a diverse portfolio of brands, catering to every traveler's taste and budget. From upscale accommodations to budget-friendly options, you're sure to find a hotel that suits your preferences and ensures a comfortable experience wherever you go.
Choice Hotels offers a range of flexible booking options, allowing you to reserve a room with ease. Whether you're planning a spontaneous getaway or a long-term stay, their user-friendly platform makes it simple to find and secure the perfect accommodations for your needs.
With the Choice Privileges Rewards Program, members can earn points for every stay, which can be redeemed for free nights and exclusive perks. It's a fantastic way to get more value from your travels, making each stay even more rewarding and enjoyable.
The Choice Hotels app simplifies the booking process with its intuitive design and handy features. You can quickly search for nearby hotels, manage reservations, and even access exclusive app-only deals, making travel planning smoother and more efficient.
Wide range of affordable accommodations available. Convenient locations near popular attractions. Flexible booking options for busy travelers. Reward program offers valuable perks and discounts. Consistent quality and service across all properties. 
Limited luxury options available across the brand Inconsistent quality between different locations Some properties may have outdated facilities Customer service can vary significantly by location The Choice Hotels app is designed for travelers seeking convenience and efficiency. Whether you're planning a weekend getaway, a business trip, or a family vacation, this app serves as a one-stop solution for all your accommodation needs. Users can easily search for hotels by location, view available amenities, and filter results based on preferences such as pet-friendly options or complimentary breakfast. The app is particularly useful for road trippers looking to find nearby hotels on the go, as it provides real-time availability and booking capabilities. Business travelers can also benefit from features that allow for quick reservations, loyalty program management, and expense tracking, making it easier to stay organized during hectic travel schedules.
The user experience of the Choice Hotels app is generally positive, with a user-friendly interface that allows for smooth navigation. The homepage presents a clean layout where users can quickly access key features such as 'Book a Room' and 'My Trips'. The search functionality is intuitive, providing instant results with essential information such as pricing, distance from the user’s location, and hotel ratings. Users appreciate the ability to read reviews and view photos of the hotels before making a decision. The app also includes a loyalty program feature, allowing users to track their points and redeem rewards seamlessly. However, some users have reported occasional glitches during the booking process, which can be frustrating, but overall, the experience is satisfactory.
Choice Hotels offers competitive pricing, often providing better rates through the app than on third-party booking sites. Users can benefit from exclusive deals and discounts, particularly for members of their loyalty program. The app frequently showcases special promotions, helping users save money on their stays. Additionally, the ability to earn points for free nights and other perks incentivizes users to book directly through the app. While the pricing can vary based on location and demand, many travelers find that the app provides a budget-friendly option when compared to similar platforms.
Choice Hotels consistently updates their app to enhance functionality and user experience. Regular updates include bug fixes, performance improvements, and the introduction of new features based on user feedback. The customer support section of the app is robust, offering various options for assistance, including FAQs, live chat, and direct contact with customer service representatives. Users have expressed satisfaction with the promptness of the support team, making it easy to resolve issues or address concerns. Overall, the app remains a reliable tool for travelers seeking to simplify their hotel booking experience.
Security & Privacy Review
Captcha doesn't work. Tried so many times that now I am banned till it expires. Don't know how long that will last. Cannot even do sweepstakes on app because can't get into it. App is supposed to make it easy to get into your account or to book rooms. Should not have to go through this. Been this way for some time now. This app sucks. cant book anything. Keep getting cant connect to server, please try again soon. Uninstalled and reinstalled and still doesnt work.
Wholly unusable in its current state for business purposes. App crashes when trying to alert through the help section in the settings. The "view receipt" prompt appears behind the footer at the bottom of my android phone, rendering it interactive-able. Emails are incomplete as receipts due to incomplete information. One gets directed to a website that can't be interacted with in such a way as to be useful, unless booking, you can always book using a credit card.
This app is a buggy mess that cannot handle even the most basic of tasks. The ONLY reason I am not immediately uninstalling and abandoning this hotel chain completely is because it is the one I am forced to use for my job. if you have a choice, stay far away from Choice. Also, if anyone else recently changed your password and the new password isn't working, try putting a space at the end of your password. Thanks to Choice's shitty coding, the password reset service is doing this to people.
I thought Choice Hotels was good to use. Until I reached the Titanium level. Every since then my account hasn't been working right ever since. Everytime I call I get the run around from the Customer Service Representative. They keep telling me that they are updating their system. I have called them Multiple times about the same issue more than 10. And my issue still not resolved. Every time I get ready to buy points it go to another screen . It say my account doesn't exist.
Absolutely TERRIBLE app! I keep going around in circles; says my login or pw is wrong, so I try to reset it. It claims I don't exist; so I try to set it up again - says I already have an account! I have to call the 800 number to straighten it out. Absurd. It has also a save pw switch, which I did the one and ONLY time I got in; never saved it.
Review Source: Google Play store public user reviews.
Yes, Choice Hotels collects personal data to facilitate bookings, enhance user experience, and provide personalized offers. You can review their privacy policy for more details.
The Choice Hotels app is free to download and use, but it may offer premium features or services that are available for a fee.
Yes, an internet connection is required to access the app's features, including searching for hotels and making reservations.
You can contact Choice Hotels support through the app, their official website, or by calling their customer service number for assistance or to provide feedback.
You can manage or cancel your Choice Privileges membership through the app or by contacting customer support, depending on your preferences.
Yes, you can access customer service by navigating to the "Help" or "Support" section in the app for options like chat or FAQs.
You can reach Choice Hotels customer service at 1-800-4CHOICE (1-800-424-6423) or visit their website for live chat support.
Log in, go to "Account Settings," and select "Edit Profile" to update your personal information.
To activate, log in to the app, go to "Rewards," and follow the prompts to link your account using your member number.
Log in to the app, go to "My Reservations," and select the booking you want to check for status details.
Road-trip-ready-savings! Save 20% on 2+ nights* when you book by 7/28 and stay anytime from 6/18-7/31. This update includes performance enhancements and bug fixes.
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