Air Canada
4.5 
Category: Travel & Local
Price: free
Age Rating: Everyone
Rating: 4.5
Available on: /
Updated on: Jun 24, 2026
Easily monitor your Aeroplan points balance and redeem them for flights, upgrades, or exciting rewards. The app provides a clear overview of your points activity, enabling you to make the most of your loyalty rewards. Whether saving for a dream vacation or a quick getaway, managing points has never been easier.
The app provides tailored travel deals based on user preferences and previous travel history. This personalization helps users discover special promotions and discounts that align with their travel habits, enhancing the overall travel experience. It's like having a personal travel assistant right in your pocket.
Stay informed with real-time flight status updates and notifications about delays or gate changes. The app ensures that you're always in the loop, allowing you to adjust your plans accordingly. This feature is especially handy for frequent travelers who appreciate timely information on the go.
Air Canada + Aeroplan offers an intuitive booking interface that streamlines the flight reservation process. Users can easily search for flights, view seat availability, and apply Aeroplan points for discounts, making travel planning as hassle-free as possible. The app ensures a smooth transition from browsing to booking with just a few taps.
Enjoy flexible reward options for flights and upgrades. Earn Aeroplan points on everyday purchases. Access exclusive travel perks and benefits for loyal members. Seamless booking and travel experiences through a user-friendly platform. Wide range of destination choices across Air Canada's network. 
Limited route options may restrict travel flexibility across North America. High fees for redeeming Aeroplan points can diminish value. Customer service experiences can be inconsistent, leading to frustration. The Air Canada + Aeroplan app is designed to enhance the travel experience for both frequent flyers and occasional travelers. Whether you are booking a last-minute flight, checking in for your scheduled departure, or managing your Aeroplan rewards, this app serves as a comprehensive travel companion. Users can easily find and book flights, manage their itineraries, and access travel updates in real-time. Additionally, the app is particularly useful for travelers looking to redeem Aeroplan points for flights, hotel stays, or car rentals, making it an essential tool for anyone looking to maximize their travel benefits.
The user experience of the Air Canada + Aeroplan app is generally positive, with a clean and intuitive interface that allows users to navigate through various features seamlessly. The app's design is user-friendly, ensuring that even those less tech-savvy can find their way around. Booking flights is straightforward, with filters to help users find the best options based on their preferences. The check-in process is smooth, and notifications keep travelers informed of any changes to their flights. However, some users have reported occasional glitches, particularly during peak travel times, which can lead to frustration. Overall, the app provides a reliable platform for managing travel plans and accessing Aeroplan rewards.
Using the Air Canada + Aeroplan app is free to download and does not require any subscription fees. However, users should be aware that while the app facilitates travel bookings and rewards management, actual flight prices and fees still apply. The cost of flights can vary significantly based on demand, travel dates, and ticket class. Additionally, redeeming Aeroplan points for flights or services may involve fees or taxes that users need to pay out of pocket. Overall, the app serves as a valuable tool for budget-conscious travelers who want to make the most of their Aeroplan points without incurring additional costs for using the app itself.
The Air Canada + Aeroplan app receives regular updates aimed at improving functionality and user experience. These updates often include new features, bug fixes, and enhancements based on user feedback. The developers are proactive in addressing issues and ensuring that the app remains compatible with the latest mobile operating systems. For support, users can access a comprehensive help section within the app, which includes FAQs and troubleshooting tips. Alternatively, customer service can be reached through various channels, including live chat and email, ensuring that users receive assistance promptly when needed. This commitment to support and updates contributes to the overall reliability of the app.
Security & Privacy Review
App didn't remember my passport or traveler number from my last flight. It also didn't know my aeroplan number despite that being tied to the account I had to make to even sign in to the app. I eventually figured out I had to add this information to my account profile, but it wasn't obvious this was needed. A prompt to add it if I enter the info to check in and it's missing from my profile would be a good addition.
I admit that my phone is old. It is a Motorola One 5G Ace. However, before the December update it worked fine with this app. I saw the issue was due to the app assuming some android phones were tablets, and it was resolved for some of them. I reached out to their help desk via email weeks ago and have heard nothing back. It is disappointing that I can no longer use the app for my upcoming travels, especially considering Air Canada's app is the only one taking issue with my phone.
Air Canada is just terrible in general. Suppose you booked a flight, but you're stuck in limbo ("A problem occurred with your session but a request was sent to create your booking. To verify that your booking is confirmed, call Air Canada Reservations"). So you think maybe I can cancel this reservation for the app. Your heart soars when the app can find the reservation. But no, you can't cancel the reservation from the app. And the wait time is 3 hours when you try to call. Avoid Air Canada.
The app doesn't let you log in without installing a browser that I don't want or need. I use Firefox nightly and it expects me to install the regular Firefox. Why you can't log in with any browser, or even just log into the app directly like every single other app ever written, is a mystery. Either way, it's impossible to actually log into the app and therefore completely useless.
Terribly clunky, difficult to sign into, so many security pages, not streamlined. I was forced to do the process over and over b/c they kept sending different verification codes; if you click verify in the email, it doesn't verify, it opens a new web page that starts the process all over again. (To top it all off, their customer service is terrible! I've been on hold now for 45min. in a foreign country. selecting for a call back doesn't help, was still on hold for 18min before a person ans'd.)
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or the official Air Canada website to help improve services and user experience.
Yes, the app collects personal data to enhance user experience, improve services, and comply with legal requirements, but it adheres to privacy regulations to protect user information.
Yes, the app allows some offline functionality, such as accessing previously downloaded boarding passes and itineraries, though internet connectivity is required for most features.
Since the app is free to use, there is no subscription to cancel, but users can delete their account or uninstall the app if they choose to stop using it.
There is no subscription fee for the Air Canada + Aeroplan app, as it is free to use; however, there may be fees associated with specific travel services or bookings.
Yes, contact Aeroplan customer service for help retrieving your customer number if you're locked out of your account.
Yes, you can update your customer number by contacting Air Canada customer service directly for assistance.
You can reach Air Canada customer service by calling their toll-free number or using the online chat feature on their website.
To activate your Aeroplan account, follow the link in your welcome email and complete the activation process on the website.
To log in, visit the Aeroplan website, click on the "Log In" button, and enter your email and password associated with your account.
In this update, we've made behind-the-scenes tweaks for a smoother, more reliable app experience.
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