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Other Versions of ASOS

ASOS

ASOS

Verified App

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Frequently Asked Question

1

Can I submit suggestions or feedback to ASOS?

Yes, users can submit suggestions or feedback through the app's customer service section or via their official website.

2

Does ASOS collect my personal data?

Yes, ASOS collects personal data to enhance user experience, process orders, and provide personalized recommendations, in accordance with their privacy policy.

3

Does ASOS support offline use?

The ASOS app requires an internet connection to browse and shop, but users can access previously viewed items while offline.

4

How do I cancel my ASOS subscription?

If you have subscribed to a premium service, you can cancel your subscription through your account settings in the app or by contacting customer service.

5

How much does a subscription to ASOS cost?

ASOS does not require a subscription for general use; however, they may offer premium services or memberships that could involve a fee.

ASOS

1

Can I change my customer number?

Unfortunately, you cannot change your customer number as it is unique to your account. Contact customer service for further assistance.

2

How can I contact ASOS customer service?

You can reach ASOS customer service through the help section on our website, via chat, or by calling the customer service number provided there.

3

How can I update my log in information?

To update your log in information, log in to your account, go to account settings, and change your email or password as needed.

4

How do I activate my ASOS account?

To activate your ASOS account, check your email for the activation link sent after registration and click on it to verify your account.

5

How do I reach customer service if I'm having issues with my account activation?

If you’re having trouble activating your account, contact customer service through the help section for immediate assistance.

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