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Other Versions of Ocado: supermarket shopping

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Frequently Asked Question

1

Can I submit suggestions or feedback to Ocado: supermarket shopping?

Yes, users can submit feedback and suggestions through the app's contact section or customer service channels to help improve the shopping experience.

2

Does Ocado: supermarket shopping collect my personal data?

Yes, Ocado collects personal data such as your name, address, and payment information to process orders and improve user experience, in accordance with their privacy policy.

3

Does Ocado: supermarket shopping support offline use?

No, Ocado requires an internet connection to browse products and complete transactions, so it does not support offline use.

4

How do I cancel my Ocado: supermarket shopping subscription?

You can cancel your Ocado Smart Pass subscription through your account settings in the app or by contacting Ocado customer service for assistance.

5

How much does a subscription to Ocado: supermarket shopping cost?

While the app itself is free, Ocado offers a subscription service called Ocado Smart Pass, which provides benefits like free delivery for a monthly or annual fee. Prices may vary, so it's best to check the app for current subscription costs.

Ocado: supermarket shopping

1

Can I change my customer number if I no longer have access to it?

Unfortunately, customer numbers are unique and cannot be changed. Please contact customer service for assistance with your account.

2

How can I contact Ocado customer service?

You can reach Ocado customer service by calling the customer number provided on their website or using the live chat feature for immediate assistance.

3

How do I activate my Ocado account?

After signing up, you will receive an email with an activation link. Click on the link to activate your account and start shopping.

4

How do I update my customer details after logging in?

You can update your customer details in the account settings section once you log in to your Ocado account.

5

I forgot my customer number. How can I find it?

Your customer number can be found in the welcome email from Ocado or in your account settings once you log in.

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